Tuesday 25 September 2018

Aged Care in Australia 2018: why government and the aged care industry make one want to weep in frustration


"The true measure of any society can be found in how it treats its most vulnerable members." [Attributed to Mahatma Ghandhi]

A little over five months ago the ABC program "4 Corners" asked people to contact its office to talk about their experience of the aged care system as staff, client or family member of an older person. 

Over four thousand Australians responded and the "Who Cares?" episode was produced and then aired on national television on 17 September 2018.

The day before this episode was scheduled for viewing Prime Minister and Liberal MP for Cook Scott Morrison made a rush announcement of a Royal Commission into Aged Care Quality and Safety - no terms of reference and no start date specified.

This royal commission if it goes forward this year will be the 21st review of the aged care system since 1997 - that's 21 reviews in 21 years.

Twenty-one years in which not one federal or state government has come to grips with the fact that there is a two-tier care system in operation based on the older person's ability to pay.

This plays out almost as apartheid in many aged care facilities, with separate wings in the building/s, separate nursing & other staff, separate meal choices and recreational activities.

It is also twenty-one more years in which older people of limited means have been almost warehoused. Receiving at best what can only be described as benign neglect and at worst extreme abuse.

No-one appears to being asking why so many older people entering residential care die within four years of admission (with death occurring on average around 2.5 years after admission) and why there is such a high percentage of premature deaths.

The incidence of premature and therefore potentially preventable death from the 11 principal external causes identified in a 2016 epidemiological analysis is apparently not going down over time and over the last ten or so years appears to be rising.

For over two decades registered charities, consumer groups and government watchdogs have never truly comes to grips with the basic realities of this two-tier care system.

A system which sees vulnerable older people verbally abused, threatened, physically beaten and deliberately denied appropriate basic care - reports of which can be found in the records of the federal Health Care Complaints Commission, state agencies such as the Nurses and Midwifery Council of New South Wales and in the media.

The day after the "4 Corners" program went to air, one representative of a registered charity which purports to represent older Australians was on national television condemning the types of abuse revealed in this program.

However, in the next breath - and almost in denial of such widespread abuse - he was talking about the need to understand why there was also excellent care in the aged care system and how residential aged care providers which meet or exceed Commonwealth aged care standards need to be rewarded.

He talked about some aged care providers being "world class" until the interviewer brought him back to looking at the ugly truth of the situation.

He was not alone in demonstrating how difficult it is for those associated with aged care to steadily fix their gaze on this seriously flawed system and insist that it be genuinely reformed.

It is hard not to see Scott Morrison's announcement of a royal commission as one meant to pre-empt the "4 Corners" program ahead of the Wentworth by-election on 20 October 2018 - given that the Minister for Senior Australians and Aged Care & Liberal MP for Hasluck Ken Wyatt appeared lukewarm about the need for a royal commission into the aged care system just last month and, in the face of contrary evidence the Prime Minister continues to deny the controversial federal funding cuts to the sector by way a tweak of the Aged Care Funding Instrument to the tune of $1.2 billion in efficiency savings in the 2018-19 Budget.

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