After more three years of an Abbott-Turnbull federal government there appears to be only a handful of ministerial portfolios which can be thought of as well managed and the Dept. of Human Services (operating Centrelink) is not amongst them......
@ChristineEwing7 They claimed I didn't declare the right income in 14-15. Turns out they'd listed me under a different employer.— Jay (@J_says_) December 29, 2016
Seriously, ppl are paying back $10k alleged debts to Centrelink and aren't quite sure why pic.twitter.com/UInINBCVrl— Asher Wolf (@Asher_Wolf) December 30, 2016
I spoke to a number of #Centrelink sources this week. The government knows its robo-debt algorithm is laughably inaccurate. It doesn't care.— Ben Eltham (@beneltham) December 31, 2016
Also in my article: #Centrelink itself is in melt-down. Staff are striking, morale at rock bottom. Interview with a CPSU source: pic.twitter.com/QxFcjSj0oF— Ben Eltham (@beneltham) December 31, 2016
REPLY TO CENTRELINK…..
WHO IS MAKING MONEY FROM THESE FALSE DEBTS?
Following a pilot in 1994, the Department of Social Security received funding in the 1995–96 Budget for a Flexible Debt Recovery measure, which would: 'refer certain social security debts owed by non‐current customers to mercantile agents for recovery action'. ECAs, acting as mercantile agents, have been contracted since 1996 to recover social security payment debts owing by non‐current customers. The ECAs are paid a commission on the amount recovered for each debt.
Now the Minister for Human Services and Liberal MP for Aston Alan Tudge would like to deliver all Centrelink services online in the future via software programs – including acceptance or denial of applications for pensions, benefits and allowances – without any human contact between the person applying and Centrelink.
Probably with user access only allowed via a registered national digital identity.
What could possibly go wrong?
Centrelink already knew potential for false debts but went ahead raising them anyway https://t.co/S0dJrhGaU7 #notmydebt @KevinHoganMP pic.twitter.com/E2imaH5TcH— no_filter_Yamba (@no_filter_Yamba) January 2, 2017