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Showing posts sorted by date for query serco. Sort by relevance Show all posts

Sunday 19 April 2015

Who guards the guards in Abbott's Australia?


On 25 February 2015 the Abbott Government presented a bill to the House of Representatives titled Migration Amendment (Maintaining the Good Order of Immigration Detention Facilities) Bill 2015.

This bill seeks to amend the Migration Act 1958 to allow a private company under contract and its immigration detention centre management team to use reasonable force against any person or thing an authorised employee reasonably believes is necessary to protect the life, health or safety of any person or to maintain the good order, peace or security of an immigration detention facility.

The Abbott Government has given itself a ‘get out of gaol free’ card if any such use of force results in serious injury to or death of an asylum seeker being held in detention:


             (1)  No proceedings may be instituted or continued in any court against the Commonwealth in relation to an exercise of power under
                   section 197BA if the power was exercised in good faith.
             (2)  This section has effect despite anything else in this Act or any other law.
             (3)  Nothing in this section is intended to affect the jurisdiction of the High Court under section 75 of the Constitution.
             (4)  In this section:
                   Commonwealth includes:
                     (a)  an officer of the Commonwealth; and
                     (b)  any other person acting on behalf of the Commonwealth.

The Explanatory Memorandum authorised by the Minister for Immigration and Border Protection, Peter Dutton, appears to extend this immunity from prosecution to include an authorised employee of the private company.

His explanation to Parliament on 25 February 2015 concerning the need for this bill included this statement:

In the absence of legislation, officers and staff of the detention services provider rely on common-law powers, as conferred on ordinary citizens, to exercise reasonable force when it is necessary to protect themselves and others from harm or threat of harm. The extent of this authority is, however, limited. Clearly, using reasonable force to manage issues of physical safety, good order, peace and security in an immigration detention facility is a matter for parliament to decide, not the common law.

On the other hand the Parliamentary Joint Committee on Human Rights considers that this bill engages and limits a number of rights, including the right to life; the prohibition against torture, cruel, inhuman or degrading treatment; the right to humane treatment in detention; and the right to freedom of assembly and worries that in relation to meeting human rights obligations under international law there may be inadequate oversight and control of private detention facilities by the Australian government.

The Australian Human Rights Commission submitted 9 recommendations to the Committee, including recommendations that: a) the Committee seek clarification from the Government as to whether it intends to authorise employees of contracted detention service providers to use lethal force and, if so, what controls and limits will be put in place to ensure that the right to life is adequately protected; b) private contractors use excessive force, both the contractors and the Commonwealth should be legally accountable; and c) new provisions be added after s 197BA(5) dealing with the limitations on the use of force in relation to children.

Further concerns were articulated in The Guardian on 16 April 2015:

The president of the Australian Human Rights Commission, Gillian Triggs, said the bar on proceedings would make it “virtually impossible” to bring forward an action, because of the difficulty of demonstrating bad faith in legal proceedings.
“Senior courts have ... explained the very high threshold that you must prove to demonstrate bad faith. It’s very hard to show a subjective intent of bad faith of a serving officer acting in the course of their employment,” Triggs said.
She said the language in the bill surrounding the scope of the powers “need to be significantly tightened up.”
Triggs added that if the powers were to be included into the Migration Act then the limits to the exercise of the power should also be clearly spelt out.

Gabrielle Appleby, associate professor at UNSW, said “the individuals authorised under this bill are not department officers, they are contractors”.
Appleby raised concerns about the training requirements for guards, which are not expressly set out in the bill and will instead be left up to the minister. The explanatory memorandum suggests the standards will be a certificate II in security operations, which are a base level training requirement for security operations.
“The determination by the minister is not a disallowable instrument. This means it’s not subject to parliamentary scrutiny,” she said.

While the Asylum Seeker Resource Centre issued a media release on 2 April 2015 which stated in part:

“These proposed laws will give officers in detention centres more power to use force than are granted to prison officers,” CEO Kon Karapanagiotidis said today. “They also introduce a subjective test where officers themselves get to decide if violence is warranted. When they do use excessive force, they will effectively be immune from legal action except in the rarest of circumstances. This virtually gives them the green light to use force without fear of repercussions. “There is no reasonable basis for granting broad, sweeping powers to authorised officers to use force indiscriminately. These laws are unnecessary and they are dangerous. “It is another example of the Government’s ongoing push for unchecked power when it comes to their treatment of asylum seekers.”
                                                                                                                                
There is legitimate cause for concern with regard to this bill, as excessive use of force is already an issue in detention centres.

The Age 24 February 2015:

...a Fairfax Media investigation that revealed three reported attacks on detainees housed at the centre in December and January alone, and internal concerns among the workforce about a growing culture of brutality.
Confidential documents from within private security firm Serco, which runs the centre on behalf of the Australian government, detail incidents including a middle-aged Chinese woman allegedly being kicked in the stomach by a guard and a Sri Lankan man being punched in the face.
The Commonwealth Ombudsman has launched an inquiry into a third case in which several officers allegedly harmed a detainee who was handcuffed behind his back and held down on his stomach for 45 minutes. The Turkish national said he struggled to breathe and was denied repeated requests for water.
Fairfax Media this month revealed Serco sacked two of its guards after internal reviews into violent clashes at Maribyrnong.
Serco officers said the spate of attacks reflected a disturbing "prison camp" culture coming from hard-line managers, who were sanctioning the use of brutal force.
On Tuesday, the Australian Immigration Department confirmed new allegations raised against Serco guards were being "taken seriously and escalated through appropriate channels"......
Dozens of complaints have been lodged by inmates at the Maribyrnong centre in recent years, mostly about staff harassment and bullying. But insiders say physical assaults have become regular occurrences since Serco transferred a number of ex-corrections managers out of the prison system into the detention centre late last year.
One said detainees were being "literally bashed" and "viciously assaulted", while another described how senior staff were condoning the use of excessive force on volatile detainees......

The provisions of the Migration Amendment (Maintaining the Good Order of Immigration Detention Facilities) Bill 2015 have been referred to the Senate Legal and Constitutional Affairs Legislation Committee for inquiry and report by 12 May 2015.

Monday 9 March 2015

Baird Government selling off the NSW Home Care Service if it wins 28 March 2015 state election


Over 18,000 people in New South Wales received federally funded high or low care community age care packages enabling them to continue living at home in 2011-12, their median age was 84.2 years.  

Most were women living in their own homes and many lived alone.

The most common reasons for people ceasing to use their age care packages was death or admission to residential age care.

The majority of agencies providing this care are not-for-profit organisations. [Australian Government Institute of Health and Welfare, Aged care packages in the community 2010–11: A statistical overview]

Before accessing this range of packages, a number of these older people would have received short-term or crisis assistance through federal government funded Home and Community Care programs administered by the state via its own Home Care Service of NSW.

This includes services such as personal care, respite care, veterans’ home care, light housework, shopping and in remote areas meals and transport [www.adhc.nsw.gov.au, 2015]. Again, many of these services are run at local levels by not-for-profit organisations.

These are the vulnerable people (along with individuals under 65 years with a disability) within the est. 50,000 Home Care Service client base that the NSW Baird Government appears to be targeting in its announcement that it intends to fully privatise this service in or before July 2016 by sale to one successful bidder.

Seventy-eight per cent of Home Care Service clients are 65 years of age or older and from culturally diverse backgrounds, most receive less than ten hours assistance per week but 2 per cent receive sixty hours or more per week [NSW Family & Community Services, 2014].

Two foreign multinational corporations have expressed an interest in this privatisation.

The first is BUPA which is predominately a private medical insurer with some hospital and age care facilities and the second is SERCO which operates public and private transport and traffic control, aviation, military weapons, detention centres, prisons, non-clinical hospital management & support services and schools on behalf of its current customers.

As the result of two separate investigations SERCO had to repay over £70 million to the U.K. Government in 2013 due to overcharging for justice/prison services and is alleged to have millions more in overcharging for national health services on the books in 2014.

It has also been the subject of a number of human rights abuse allegations and was once described as having a culture of “institutional meanness” by the U.K. Chief Inspector of Prisons [Centre for Policy Development, March 2012].

BUPA has been implicated in “inadequate treatment”/”sub-optimal nursing care” during respite care at one of its facilities on the NSW North Coast [State Coroner’s Court, Inquest 140588, 26-28 March 2014].  

In 2011 its Bexley Aged Care Facility was the scene of “unsatisfactory professional conduct…professional misconduct” including a staff member on more than one occasion making an elderly man beg for a cigarette on his hands and knees [Nursing and Midwifery Tribunal of New South Wales, Matter No: 028/2013].

In 2011-12 the U.K. Care Quality Commission found a Southampton care home run by BUPA & others in oversight partnership was “at risk” of failure two years after opening [Hon John Denham MP, February 2012] and a 2007 U.K. inquest reportedly found BUPA’s level of care provided to the 91-year-old “seriously disturbing” [Watford Observer, “Coroner condemns Bupa nursing home for death”, 23 April 2009].

Media reports state that NSW Disability Services Minister John Ajaka refused to rule out a sale of the Home Care Service to either BUPA or SERCO.

I fear this privatisation move by the Baird Government will not end well for people living in the Clarence electorate and elsewhere in the Northern Rivers region.

Wednesday 15 January 2014

Scott Morrison and Serco Australia Pty Ltd


Australian Minister for Immigration and Border Protection Scott Morrison and his department have responsibility for immigration detention centres.
UK based Serco Group Pty Ltd through its subsidiary Serco Australia Pty Limited has been contracted by the Australian Government to operate the detention centres.

Serco Australia’s principal shareholders are listed in its 2012 Annual Report as:


This is what Serco says of itself:


Serco Australia has been in the news recently due to its alleged penny pinching ways with regard to supplying sanitary pads/tampons to female detainees, an allegation of rape at its Christmas Island detention centre, complaints about poor security at Yongah Hill Immigration Detention Centre, dehumanising detainees by using numbers instead of names and making Curtin detainees jump through hoops to access phone calls and then restricting their ability to do so, denying them access to scanning facilities and instituting a complete blackout of Australian television stations.

It is also alleged that it has been price gouging under a contract it has to transport West Australian prisoners and, in 2013 admitted to inappropriate sexual contact between a male guard and female detainee.

Serco Australia’s British parent company is also under fire for the supply of inadequate asylum seeker housing services, and been ordered to repay £68.5m of taxpayers' money after being found to be overcharging for prisoner tagging.

One has to wonder why Morrison and his department continue to support this private company.