Australia’s Border Farce lives down to its nickname

Minister for Home Affairs and Liberal MP for Dickson Peter Dutton’s poor oversight and lack of managerial skills is on display for all to see…….

The Sydney Morning Herald, 6 June 2018:

The benefits of the merger of the Immigration and Customs departments and creation of Australian Border Force  haven't been proven and promised increased revenue hasn't materialised, a damning audit report has found.

While the Department of Immigration and Border Protection did achieve the merger effectively, it "is not in a position to provide the government with assurance that the claimed benefits of integration have been achieved," the report said.

The merger of the Department of Immigration and Border Protection with the Australian Customs and Border Protection Service took place in 2015, with its functions now covered under the Department of Home Affairs. Controversial at the time, it heralded a move to focus more on guarding the country's borders over resettlement and migration.

In the business case for the merger, the department committed to a "Benefits Realisation Plan," but because the plan was not implemented, the claimed benefits have not been measured and can't be demonstrated, the report said.

While the business case for the integration of the departments promised an increase in revenue from customs duty, less than half of the promised revenue increase has materialised. At the end of 2017, just 42.2 per cent of the extra revenue committed to had been achieved, and the report predicted that at the current rate just 31.6 per cent of the additional revenue promised would be delivered.

When the merger was announced, then immigration minister Scott Morrison promised "hundreds of millions in savings" would be reinvested back into the agency.

Auditor-general Grant Herir slammed the department's record keeping, which the department admitted was in a "critically poor state," and said there was no evidence that the Minister Peter Dutton was given written briefings on the progress of the integration of the departments.

In its response, the Department of Home Affairs acknowledged it had issues with record keeping and committed to making improvements a priority. The report didn't look on this commitment favourably though, pointing to more than 10 years of audits and reviews that have made similar findings.

The problems and their solutions are known to the department, and it has an action plan to address them, although numerous previous attempts to do so have not been successful," it said.

The report also found that the department experienced a loss of corporate memory through the merger.

"Almost half of SES officers present in July 2015 [were] no longer in the department at July 2017," it said.

The report also found that out of 33 consultancy contracts with values of more than $1 million, just 2 were evaluated for value for money, meaning that it was unclear if the other 31 contracts had been value for money.

Spending on consultancy in the department more than doubled in the years after the merger, topping more than $50 million in each of the 2014-15 and 2015-16 financial years…..

The Age, 19 June 2018:

The multimillion-dollar college that trains Australia’s border security personnel has “overpromised and underdelivered” and immigration and customs officials have repeatedly abused their powers, a scathing report has found.

The government-commissioned findings also said many department staff lack the training needed to perform their jobs and “jaws of death” have gripped officials struggling to complete more work with fewer resources.

In May 2014 the Coalition Abbott government controversially announced the creation of the Australian Border Force (ABF), as part of a merger of customs and immigration border operations. Crucial to the new super-charged agency was the establishment of the ABF College, with multiple campuses, to ensure recruits and existing staff “have the right skills to do their jobs”.

Under the former department of immigration and border protection, consultants RAND Australia were asked to evaluate the progress of the merger, ahead of the creation of the Home Affairs portfolio in December last year which combined immigration, border protection, law enforcement and intelligence.

The findings concluded that “clear and unequivocal” progress has been made towards building a “modern border management capability”.

However, success had been “uneven” and in particular, the ABF College “largely remains a disappointment to senior leaders across the department”.

The report involved interviews with senior department officials, who cited concern that the college’s curriculum was “not adequate for actual training needs”.

The college’s use of technology was poor and, in many cases, was used to “automate bad learning environments” rather than improve training.

The college was supposed to train staff across the department, however many officials were not given time to attend courses.

Overall, the college and other training opportunities in the department “overpromised and underdelivered to the detriment of the workforce and the morale”.

One senior official was so frustrated at the problems that he suspended a board examining the issues “until new terms of reference and fresh ideas were developed”.

The report is dated 2018 but it is not clear exactly when it was finalised. The Department of Home Affairs did not answer questions from Fairfax Media on how much had been spent on the college and where its campuses were located. Officials have previously said the 2014-15 budget included $54 million to establish the college and other training measures, and that several campuses would be established including in Sydney and Canberra.

Across the department’s broader workforce, senior officials said staff in many cases lacked “the capability to do the work required of their assigned positions”.

This included customs and immigration investigators “not understanding the law, use of force protocols, and rules of engagement” which in some cases led to “abuse of power,” the report said.

One official said field compliance officers “were doing dangerous jobs without proper training” and another described a junior officer who was “unable to manage shipboard operations due to a lack of proper training and experience”.

Department staff described being held in the “jaws of death” as they juggled an increased workload and declining resources. Senior officials repeatedly raised concern that the ABF received more resources than other divisions but “has not been subjected to the same level of scrutiny”….

As a local member it appears that Dutton is also having ‘workforce’ issues ahead of the forthcoming federal election…..

www.peterdutton.com.au as of 20 June 2018:

Peter is working hard but could use your help.
If you can spare an hour or two to help Peter in Dickson, please join the team.

The most shameful evidence of Peter Dutton's management style is found when one condiders that as Minister for Immigration and Border Protection since 23 December 2014, he currently has ultimate responsibility for the welfare of asylum seekers held in custody. 

As of 26 June 2018 there have been 15 deaths in custody of persons being held in onshore and offshore immigration detention facilities since Dutton became the responsible minister. 

Bringing the total number of deaths in onshore or offshore detention and in the community to est. 64 people since January 2000. 

That is the equivilant of almost four deaths each year on Peter Dutton's watch and around three deaths per year overall.

According to MSN on 21 June 2018; There are nearly 700 men currently in detention on Papua New Guinea, and more than 900 men, women and children on Nauru.