Wednesday 20 December 2023

Locums, agency staff and volunteers are the face of public hospital health care in the NSW Northern Rivers region in 2023-2024

 

Clarence Valley independent, 13 December 2023:


Staff shortages amongst doctors, nurses, and specialists on the north coast has seen the Northern NSW Local Health District spend $148 million in the 2022-2023 financial year on agency staff.....


In July 2023, The Sydney Morning Herald revealed that NSW Health was spending about $1 billion annually on temporary health workers, with $148 million spent on locum doctors who are paid up to $4000 a day, while working in under resourced regional hospitals.


Northern NSW Local Health District NNSWLHD Chief Executive, Tracey Maisey said the past few years have been challenging, navigating the COVID-19 pandemic, floods and bushfire emergencies.


Despite these challenges our staff have succeeded in delivering high quality and positive outcomes of care,” she said.


When vacancies exist, NNSWLHD engages agency medical and nursing staff to supplement the permanent workforce across the District.


The 2022 floods had a significant impact on local communities and our local workforce, and agency staff played an important role in supporting our services throughout this period.


In the 2022-23 financial year, the costs associated with our agency workforce totalled $148 million.”


The $148 million spent in the 2022-23 financial year on locum staff equates to about 13 per-cent of the Northern NSW Local Health District NNSWLHD annual budget, with more than $68 million paid in wages and $16 million spent on accommodation for these staff.....


Recruitment of staff is ongoing.


An overseas nursing recruitment program conducted earlier in 2023 is bolstering local nurse numbers, with the first of 60 new nurses already settling into their roles at hospitals across the District,” Ms Maisey said.


In partnership with our staff and expert external support we have developed a comprehensive recruitment campaign, and there are recruitment and retention incentives for critical roles.


We are supporting the retention of existing staff by assisting eligible staff on temporary contracts to transition to permanent employment and are working with our facilities to support them to improve internal recruitment processes and timeframes.


We have also increased our new graduate nursing numbers, as well as offering permanent positions rather than traditional fixed term contracts.”


The Northern NSW Local Health District board has also looked at the issue of creating a volunteer arm in its service provision and in November 2023 issued a media release which stated in part:


Northern NSW Local Health District (NNSWLHD) is calling for community members to join the Healthcare Helpers volunteer program, with a range of roles available in health facilities for 2024.


Applications are now open for volunteer roles supporting patients, visitors and healthcare staff in facilities in Tweed, Nimbin, Ballina, Lismore, Maclean, Grafton, Bonalbo, Urbenville and Kyogle.


NNSWLHD Volunteering and Fundraising Manager, Claire Quince said the volunteers support health staff and improve the experiences of patients and visitors.


After welcoming 30 new Healthcare Helpers to Lismore, Grafton and Maclean Hospitals in June this year, we are now expanding the program to the District’s other health facilities,” Ms Quince said.


In addition to meet and greet roles in hospital public areas, we are introducing companion volunteers to provide social support to patients undergoing surgical procedures, cancer treatment and dialysis rehabilitation, as well as new mothers in the maternity ward.


Our residential aged care facilities at our Multi-Purpose Services are also recruiting companion volunteers to provide social support and assist with outings for aged care residents.”

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