Australians to own their own banking, energy, phone and internet data? How wonderful! Except.....

Read the news coming out of Canberra…..

Assistant Minister for Cities and Digital Transformation and Liberal MP for Hume Angus Taylor, media release, 26 November 2017:

Australians to own their own banking, energy, phone and internet data

The Turnbull Government will legislate a national Consumer Data Right, allowing customers open access to their banking, energy, phone and internet transactions.

Australians will be able to compare offers, get access to cheaper products and plans to help them ‘make the switch’ and get greater value for money.

Assistant Minister for Cities and Digital Transformation Angus Taylor said it was the biggest reform to consumer law in a generation.

“Government is pursuing the very simple idea that the customer should own their own data. It is a powerful idea and a very important one,” Assistant Minister Taylor said.

“Australians have been missing out because it’s too hard to switch to something better. You may be able to access your recent banking transactions, or compare this quarter’s energy bill to the last, but it sure isn’t quick or easy to work out if you can get a better deal elsewhere.”

The Consumer Data Right was one of 41 recommendations from the Productivity Commission’s Data Availability and Use Inquiry, tabled in parliament in May this year.

The Government’s formal response to the inquiry will be published in coming weeks.

“It won’t be far down the track when you can simply tap your smartphone to switch from one bank to another, to a cheaper internet plan, or between energy companies.

Government is lifting the lid on competition in consumer services and technology is the enabler,” Assistant Minister Taylor said.

Following on from the Prime Minister’s recent agreement with electricity retailers, and the Treasurer’s open banking initiative, the Consumer Data Right will be established sector-by-sector, beginning in the banking, energy and telecommunications sectors.

Utilities will be required to provide standard, comparable, easy-to-read digital information, that third parties can readily access. New Commonwealth legislation to give effect to these reforms will be brought forward in 2018. [my yellow highlighting]

Take a minute to feel good about this.

Then realise that not all the publicly or privately held digital data retained about you will actually be ‘owned’ by you.

If anything it appears that individuals will have a limited joint right to certain data and what access to data they have will probably attract a fee to view and/or download.

It is also likely that data held about you by the banking, energy, phone and internet sectors will be transferred to third parties even when you prefer this didn't happen. It may become a condition of changing service providers as it will likely give the new provider a wealth of information about you and your credit rating.

It is also highly likely that the new legislation will allow third parties to access, disclose and trade in data sets and/or consumer data - without consumers necessarily being made aware this is occurring.

Eventually the Turnbull Government's consumer data rights along with those third party rights will apply to all sectors, including the insurance industry.

If you are interested in some background reading start with the Australian Productivity Commission’s March 2017 report here.

Zinging U.S. President Trump appears to be the new pastime of old media

These Twitter exchanges happened 25 & 26 November 2017:

A noisy, visually intrusive marine industrial zone on flood prone Palmers Island was never going to be a good idea

This was never going to be good idea. Applying to rezone rural land in order to create a noisy, visual intrusive marine industrial precinct so near to residences, on flood prone land on an island with known riverbank instability, in order to build vessels ranging from 6 metres to 35 metres in length and refit/maintain other vessels.

Something Mayor Jim Simmons, Deputy-Mayor Jason Kingsley, along with Cllrs. Andrew Baker, Arthur Lysaught, Richie Williamson and Karen Toms, failed to fully appreciate when it came before Clarence Valley Council for a second time in November 2016.

The Daily Examiner, 25 November 2017, p.5:

The NSW Government’s planning Gateway has again knocked back Yamba Welding and Engineering’s proposed marine industrial precinct at Palmers Island.

This has been the second time in three years the plans have been denied by the government, and while Yamba Welding and Engineering managing director Bill Collingburn said he would continue to negotiate with the State Government, he would not rule out the potential that the company would “vote with their feet” and move interstate.

In the Gateway’s decision made on November 10, the Department of Planning and Environment deputy secretary of planning services Marcus Ray said the plan should not proceed due to a lack of demonstrated need for additional zoned land at the location, its inconsistencies with Clarence Valley Industrial Lands Policy and the North Coast Regional Plan 2036.

“The potential for noise and visual impacts on the amenity of the surrounding locality are considered unacceptable,” Mr Ray’s decision said.

Mr Collingburn said the latest decision was not the end of the project.

“We have got other avenues to explore, and we will be doing that, so this is not the end of it,” Mr Collingburn said.

“We spend more than $2 million a year in the Valley, and that’s a lot of money.

“We’ve been here 43 years and employ 32 people, we’ve got 10 young apprentices who would otherwise have gone to Sydney, and with this plan we have the potential to triple it.

“This plan has been well received by Clarence Valley Council and the community at large who want to see more jobs in the area.

“We want to stay here, and the government has left the door open, but if they decree we can’t expand then we will vote with our feet.”

Have our expectations in relation to medical treatment risen steadily or is NSW health service delivery getting worse?

The Sydney Morning Herald, 24 November 2017:

The Health Care Complaints Commission's annual report shows it was hit with 6319 complaints, which largely related to questionable treatments, misconduct and poor communication…..

Complaints surge

The NSW Health Care Complaints Commission was hit with 6,319 complaints in 2016-17 - leading to a 132 per cent growth in complaints over the past decade.

Health Care Complaints Commission Annual Report 2016-17:

Prosecuting complaints

The Commission referred 198 investigations to its Legal Division, compared with 139 in the previous year. This is an increase of 42.4%.

In the same period, the Director of Proceedings made 104 determinations whether or not to prosecute a complaint, 76 of which recommended prosecution before NCAT and 20 before a Professional Standards Committee. In eight complaints, the Director of Proceedings determined not to prosecute…..

The overall success rate of prosecutions before Professional Standards Committees and NCAT was 96.2%.

In 2016-17, the registration of 38 health practitioners was cancelled or disqualified. Three practitioners were suspended and had conditions placed on their registration. A further 31 health practitioners had conditions placed on their registration and were reprimanded or cautioned……

The proportions of complaints for each category of health service provider have remained consistent during the period. Individual health practitioners continue to make up the highest proportion of all complaints. Over the period 2012-13 to 2016-17 an average of 62.5% were about registered health practitioners, 35.1% of complaints received were about health organisations, and 2.4% were about non-registered health practitioners and practitioners whose registration status was unknown…..