Showing posts with label mainstream media. Show all posts
Showing posts with label mainstream media. Show all posts

Friday 22 April 2022

Dr. Scott Burchill on the subject of "Problems in Australian Journalism" - a timely reminder in the middle of this 2022 federal election campaign

 


Dr. Scott Burchill, ABC Breakfast Show, 19 April 2022
SNAPSHOT IMAGE: ABC News 
















From the pen of Dr. Scott Burchill, Honorary Fellow, Faculty of Arts and Education, School of Humanities & Social Science, Deakin University, at https://iranalyst.medium.com/problems-in-australian-journalism-c79573279462, 18 April 2022:



Problems in Australian Journalism

(updated and expanded)


Whether we are being directed to a news story by an editor or an algorithm, the task of filtering the dross from the insightful remains the most important challenge for those who ‘consume’ political information.

This is a much more important concern than perennial angst about concentrated media ownership in Australia, or whether a Royal Commission should be held into News Corporation.


Despite new media platforms provided by revolutionary advances in information technology, the structural problems facing political journalists who create the ‘content’ of these stories are mostly the same today as they were in the past.


Here are four which help to shape our views about the world outside Australia, followed by those shone into high relief by the election campaign in Australia.


Missing Context


Too many journalists have a limited capacity for critical thinking because of an impoverished historical knowledge, and therefore cannot place real time announcements and actions by governments and their opponents in any philosophical or historical context for their audiences.


This is partly the fault of journalism courses at universities, which should provide post-graduate training rather than undergraduate degrees. Journalism is not an academic discipline nor an apprenticeship, and should be seen as a skill set built on top of foundational knowledge in the humanities and social sciences.


The veracity of sources should always be tested. For example, journalists should be very sceptical of “intelligence leaks” which cannot be verified, but which sound authoritative only because they are confidential or constitute confirmation bias. Open-source material is more reliable.


Everyone who faithfully reported the phony WMD pretext for the 2003 war against Iraq should have had the 1964 Gulf of Tonkin “incident” uppermost in their minds before giving Western governments the benefit of their doubts again. How many journalists covering the lead up to the 2003 war had even heard of it? Governments lie and deceive all the time, especially about their wars. Google ‘curveball’.


The new “China” scare, including exaggerated and preposterous claims about China’s military intentions in the region, reflects a paucity of knowledge about earlier bouts of Sinophobia in the West, and would be very different discussion if the Cold War and modern Chinese history were better understood. Those following events over the last three years who have no sense of déjà vu just haven’t done their homework. A good antidote is James Peck’s Washington’s China.


The same applies to Russia’s illegal attack on Ukraine. The starting point for understanding this war, especially its timing, is NATO’s eastward expansion into Europe since the implosion of the Soviet Union in the early 1990s and the role of the US in Ukraine since 2016. At the risk of stating the obvious, the challenge for journalists is to provide context for a better understanding of the causes of the war, not joining with governments to play the blame game. Unfortunately, how the attack on Ukraine has been covered in the Western media is strikingly similar to the way the 9/11 attacks were presented in their aftermath: context-free.


By the time a political claim is exposed as fraudulent, the media circus has moved on from ‘old news’ to another ‘new’ issue with an equally brief shelf life. This is because news and information have become disposable commodities to be consumed like fruit and vegetables. This is how capitalism treats information.


Flak and distractions are often taken at face value, uncritically reported thanks to a remarkable level of political naivety and quiescence across the Fourth Estate. Given almost everything is now searchable and recorded for posterity, there are no excuses for the success of diversionary tactics regularly undertaken by governments at the insistence of their spin doctors.


Obvious questions about policies are just not posed.


Why is this being announced now and in this way?


Which questions do the government not want asked of it?


Why is the media being steered in this direction — away from what?


What is the political motive behind this decision: who wins and who loses?


Often misconstrued as adversarial, critical journalism should be based on a comprehensive knowledge of the subject in question and a well-founded suspicion of those with power and wealth.


Overton Windows & False Balances


Journalists should continuously ask themselves: what is considered the permissible range of opinion on this subject and why is it circumscribed in the way that it has been? The Overton Window, as it is called, should be opened as widely as possible, otherwise key aspects of a topic will be misunderstood or ignored entirely.


It is always easier to repeat and recycle familiar nostrums and orthodoxies than to challenge them: the former requires no elaboration or any examples, while the latter takes time to explain and will confuse and confound pre-existing assumptions.


Alternative accounts must confront the tyranny of concision, which reduces detailed and complex narratives to sound-bytes and photo ops. If newspaper analysis cannot be reduced to 800 words, they must find another home where ‘long-form’ journalism is still practiced.


How does narrowing the spectrum of legitimate opinion work in practice? Here are some examples.


The discussion of politically-motivated violence, for example, presupposes that the West is always the innocent victim of terrorism but never its perpetrator. This is demonstrably untrue, but it sets the tone of the discussion to look at what is done to us rather than by us.


Why are the Pentagon’s remote controlled drone attacks on innocent civilians in Afghanistan, Syria or Yemen portrayed as self-defence when they constitute a textbook definition of terrorism? Why is there so little interest in the role of the US spy base which Australia hosts at Pine Gap in targeting people for assassination by the United States?


Why are the occupied people of Gaza not entitled to self-defence against Israel’s state terrorism when it periodically bombs them with US-made aircraft and munitions, acts which have turned the small strip of densely populated blockaded land into a living hell without safe drinking water? Why are incidents in a one-sided occupation described as “clashes”, implying some equality of power?


Why is Iran described as a rogue state which sponsors terrorism in the Middle East when its scientists and officials are routinely murdered by Mossad agents and US drones?


Given the preoccupation with Russia’s crimes in Ukraine, why can the US and Israel regularly bomb Syria without any media discussion of these violations of that country’s sovereignty? Who gave Washington the right to grant the Golan Heights, Syrian territory under international law, to Israel?


The short answer to these and many similar questions is that we judge our own actions, and those of our friends and allies, by a different set of ethical standards to the ones we apply to designated enemies. Our foreign policy is hypocritical and unprincipled, though such a view is considered “dissident”.


The very opposite should apply. As Noam Chomsky explains the basis of moral consequentialism:


People are responsible for the anticipated consequences of their choice of action (or inaction), a responsibility that extends to the policy choices of one’s own state to the extent that the political community allows a degree of influence over policy formation.


Responsibility is enhanced by privilege, by the opportunity to act with relative impunity and a degree of effectiveness.


For profession of high principles to be taken seriously, the principles must first and foremost be applied to oneself, not only to official enemies or those designated as unworthy in the prevailing political culture.


Our own behaviour, and the actions of friends and allies, should be scrutinised first. That’s where we have moral responsibility and some influence, however small. We have almost no influence on governments with which we have strained relations. It is the citizens of those states who bear responsibility for the actions of their governments, though in many cases dissent is more perilous than anything we might face: no doubt Julian Assange would demur here about the suggestion of “might”.


This is less ‘whataboutism’ and more to do with barracking for the West and supporting its interests by reinforcing existing narratives which remain unchallenged. One cost of this is the loss of our own credibility in advocating universal human rights. Another, significantly more important, is greater human suffering.


Legitimate concerns should be expressed about Beijing’s treatment of the Uyghurs in Xinjiang and restrictions imposed on Hong Kong and in the South China Sea, but there is very little we can do to influence decisions taken by a government we are distancing ourself from. Given China is our most important trading partner and the West must engage with Beijing if climate change is to be seriously addressed, this approach is counter-productive.


As a fellow member of the Quad and the so called ‘club of democracies’ we have much more influence over India, but Western leaders remain mute about Narendra Modi’s Hindu extremism, especially his appalling policies in Kashmir. This is because, with few exceptions such as Brian Toohey, they aren’t asked questions by the media who have easy access to them. The Morrison Government does not want to be asked about Modi’s outrages and a supine media class is happy to oblige.


The demonisation of Vladimir Putin and all things Russian, is a very different story. It goes without challenge, context or a consideration of the logical consequences of widening the cleavage between Moscow and the West.


Riyadh’s atrocities in Yemen leading to a cholera epidemic, Jakarta’s brutal 50 year repression in West Papua and Morocco’s illegal occupation of the Western Sahara should be higher priorities because the West is complicit in these crimes with arms sales and diplomatic protection offered to the culprits. Again, there is silence from the media, and therefore governments are not held to account for their actions.


It’s a simple truism that concerns about human rights violations are universally expressed and applied or they are not principles at all.


Russian “election meddling” is a preoccupation of governments in the North America and Western Europe, while promiscuous US interventions in the politics of countries around the world, including the overthrow of legitimate democratic governments, attracts little if any media interest at all.


Compare China’s behaviour towards Taiwan, whose sovereign control the West acknowledges, with US behaviour towards Cuba or its “meddling” in Ukraine on Russia’s border. Or Israel’s colonisation of the West Bank. Which of these violates international law and the ‘rules-based global order’ we hear the West boasts about?


Why would anyone with a knowledge of the overthrow of the Mossadegh government in 1953 by the US and UK be surprised by Iran’s hostility to the West? Journalists should not think that history is as conveniently forgotten in these countries as it is here.


There are not always two sides to every story, with a ‘balanced’ position to be found at the ‘sensible centre’. When it comes to immunology, environmental science or the holocaust, to take only three examples, there is no range of legitimate opinion. Seeking the centre is not about being even-handed, it’s a claim that there is always a range of legitimate opinion on most subjects and safe harbour should centre on compromise: don’t pick sides. This is dangerous nonsense.


Stenography


Many journalists are too dependent on drip feeds from political elites, ranging from the unedited stenography of government ‘messaging’ to ‘exclusives’ — beating competitors to a story. Authorised leaks from incontinent MPs may be welcomed by the ideologically aligned, but they almost always come with conditions attached — usually favourable media coverage. Editors are largely to blame for this by privileging exclusivity and ‘insiderism’ over detailed analysis. It is never the role of the media to be the propaganda arm of political parties or governments.


There is nothing wrong with commentators cheering for their political team, as they openly do in Murdoch media and increasing in Nine newspapers. No-one should approach the op ed pages expecting balance or fair analysis. But when front page reporting becomes indistinguishable from government talking points, the audience is being short changed.


Too many journalists, as opposed to commentators, see nothing wrong with partisan advocacy as their job focus. In doing so they not only debase the profession, but more importantly they do their readers, listeners and viewers a grave disservice by denying them the capacity to evaluate alternative policies.


Stenography is fatal to the credibility of any journalist. If you want to be an ideologue and work for a politician and a cause, join their staff formally.


It is also boring and repetitious. According to the late international politics expert Fred Halliday, the term corkscrew journalism originated in the film The Philadelphia Story directed by George Cukor in 1940. Halliday defined it as “instant comment, bereft of research or originality, leading to a cycle of equally vacuous, staged, polemics between columnists who have been saying the same thing for the past decade, or more.” Ring any bells?


Professional Ethics


Philosophically and professionally, too many journalists have a poor understanding of their role in holding the powerful to account and how to represent their audiences. They fail to see the difference between being liked and being respected. Many want to be players and insiders, forgetting that their function is to ask the questions that their readers, listeners and viewers want posed. First and foremost, journalists are conduits for their audiences, not celebrities.


Some are willing hostages to opinion management and the public relations techniques of media minders. However, if they are to perform their roles properly, they must remain at arms-length from the subjects of their inquiries.


It’s not that difficult. They should avoid being schmoozed by drinks at The Lodge, and say no to junkets and being duchessed around the Middle East on the dime of local lobby groups acting for a foreign state. If a foreign state lobby awards a journalist a prize for their reporting, they have been fatally comprised.


Politicians and their staff are not friends to cultivate, no matter how hard they try to flatter or invite a journalist into the inner sanctums of power. Success should be measured by the enemies made amongst the powerful. The shakers and movers are always looking to co-opt the sympathetic and impressionable. After all, the overwhelming majority of leaks come from politicians not whistleblowers.


Interviewers should learn how to control verbal exchanges with media trained politicians by anticipating their tactics and working around them. They should press hard without being personal, highlighting contradictory and inconsistent remarks over time.


Gotcha’ moments such as Anthony Albanese’s stats “gaffe” might be tempting for journalists seeking a headline, but like fast food they are not very satisfying to information consumers. Leadership contests and elections attract subscriptions and clicks. They are headlines designed to sell audiences to advertisers, but they are usually poor substitutes for the hard slog of detailed, substantive research.


Too many journalists are comfortable with ‘personified politics’ rather than the evaluation of policies. They rigidly focus on leaders, personalities and the election race when they could easily forget the ephemeral gimmicks and photo ops which spin doctors want to see on the nightly news. Their focus should be on policies, both what is openly presented and what is deliberately concealed or omitted. Politics is a lot more than third rate entertainment for ugly people.


Journalists and editors do face significant challenges. The death of a thousand funding cuts to the leading public broadcaster, and the implied threat of future reductions linked to unfavourable political coverage, induces ABC management and journalists to be less critical of the government of the day, especially hostile and suspicious LNP governments. Consequently, they position themselves in the “sensible centre” which is actually the conservative right, and become increasing indistinguishable from their privately-owned competitors.


Technical competence is emphasised and privileged at the expense of intellectual knowledge, background preparation and professional skill. Mouse clicks, page views and social media feedback now structure the delivery of news content and analysis.


One consequence of this during an election campaign is a shrinking insular media bubble, where dubious opinion polls, headlines, partisan barracking, ‘who won the week?’ and the daily agenda repeat themselves in an endless and co-ordinated loop. The underlying assumption is that the horse race will be decided inside the bubble, not outside where the great unwashed are starved of serious policy discussion and evaluation. That is why insider status is so highly valued by journalists: they can be players, not just observers. On the odd occasion when policy analysis leaks outside the bubble, it is invariably refracted through the question of how this will influence the vote rather than whether the policy might be good or bad for the country. This amounts to professional misconduct.


Calls for a Royal Commission into News Corporation assume there are problems with the media in Australia that can only be uncovered through an investigation by the Crown. Yet there is probably very little that isn’t already well known.


Anti-competitive practices are there for everyone to see. The alignment of business interests with right wing opinion and calls for the privatisation of the ABC are neither new nor subtle. The concentration of media ownership is hardly secret, but at a time when private media owners struggle to build viable business models, greater diversity in the mainstream isn’t coming any time soon. Besides, thanks to the internet there are more sources of information available to the curious today than at any time in history. They are often superior to the mainstream.


If journalists were more diligent and professional, and information consumers developed better filtering mechanisms, most of these problems would disappear.



An earlier version of this article was published at Pearls & Irritations on 8 January 2022.

Dr Scott Burchill taught International Relations at Deakin University for 30 years


Wednesday 8 December 2021

It appears that Prime Minister Scott Morrison is unhappy with Nine Entertainment senior journalists - including Tingle, Savva, Kelly & Hartcher. So with his media chief and another political advisor in tow he met with Nine CEO Mike Sneesby and expressed his displeasure



The Australian, 6 December 2021:



Last Monday, Nine CEO Mike Sneesby made his first trip to Canberra since securing the role last year and, in a packed schedule, elbow-tapped with everyone from Labor’s Anthony Albanese, Jim Chalmers and Tony Burke to the Greens’ Sarah Hanson-Young.



But for sheer entertainment value, we hear it was Sneesby’s audience with Scott Morrison in the Prime Minister’s office that stole the show.



The meeting between the PM and the media boss may have only lasted 20 minutes or so. But it was certainly meaningful.



Diary has learnt Sneesby – joined for the meeting with ScoMo by his publishing boss James Chessell, along with two prime ministerial advisers including the PM’s media chief Andrew Carswell – was offered a full and frank opinion by Morrison about Nine’s columnists at The Sydney Morning Herald and The Age. The PM allegedly told Sneesby his columnists were too “tough” on him. The Nine camp is adamant “no concessions” were made in response.



It is understood the PM has no problem with the political reporting of the Canberra bureaus of Nine’s TV operations, plus The SMH, The Age and The Australian Financial Review. In the meeting, he even singled out A Current Affair host Tracy Grimshaw for particular praise, after a tough but fair interview in the wake of the Brittany Higgins allegations earlier this year.



But the PM has a different view on how he is treated by the political columnists at the Nine papers, particularly The Sydney Morning Herald and The Age – and he wanted to put it on the record in his meeting with the Nine CEO.



Diary is told the PM’s tone was “grumpy, not furious”.



On one version out of the Nine camp, Morrison told Sneesby: “You’re too tough on me.” On another slightly more heightened version of events, the PM told him: “You smash me every single day.” While Morrison didn’t name names, a number of Nine columnists have sharpened the knives for the PM in recent weeks, including Sean Kelly, a former adviser to Kevin Rudd and Julia Gillard, Peter Hartcher, the SMH and Age political and international editor, AFR columnist Laura Tingle, and Nine papers’ Thursday political columnist, Niki Savva. …..

[My yellow highlighting]



Later that night, Diary’s spies say Sneesby was seen out at dinner at trendy Asian eatery XO with his big two editorial executives, publishing chief James Chessell and TV news boss Darren Wick, as well as his big three political journos: the SMH and the Age’s David Crowe, the AFR’s Phil Coorey and Nine TV’s Chris Uhlmann.



Given it came in the hours after Sneesby’s meeting with the PM, we’d love to have been a fly on the wall for that one….. 


Friday 24 September 2021

As Australia is now less than 3 months away from entering Year Three of the COVID-19 Global Pandemic and is expecting the announcement of a federal general election in the first quarter of 2022 (if not earlier) here is a brief look at how & where the general public obtains its political, social & health information

 


All information comes to an individual from eight main sources: family & friendship groups or teachers; professionals personally consulted on specific issues; government advertising, television news & public affairs programs; radio news & commentary; print newspapers; digital news websites; social media platforms & Internet search engines. 


Every source relays this information through a filter - either of personal experience or level of understanding, commercial interests of proprietors, editorial guidelines or content space constraints, potential legal consequences, the interests of a lobby group and sometimes of political allegiances or government policy aims.


Increasingly in the straightened economic times of the last four years, mainstream media appeared to heavily rely on government & industry media releases (often accompanied by digital-ready posed images) as a 'no cost' news item, which is published verbatim without source attribution. While salient points uncovered during exchanges with journalists during interviews and press conferences don't always escape the red pencil of an editor.


The political climate has in recent years also become less tolerant of investigative journalism, with threats of legal action, police raids on journalists' work places or homes becoming an issue to be considered and their social media presence often being constantly monitored. A number of bloggers, vloggers, tweeters and even chatroom posters have also been subjected to similar treatment. All of which appears to be aimed at silencing unwelcome critique of or comment on governments of the day and their cabinet ministers or on specific industries. In my opinion a chilling effect now exists. 

 

So let's take a brief look at the Australian media landscape in 2021......


Australian Government, Australian Communications and Media Authority (ACMA), Media Interests Snapshot, 26 July 2021: 





ABC News, 14 April 2021, excerpt:


What does Rupert Murdoch own?


Mr Murdoch's portfolio of Australian news media brands stretches from print, radio and pay television to online news, including:


  • Print and Online: roughly 100 physical and digital newspaper mastheads in Australia (at the start of 2021), along with the news website news.com.au.

  • Television: 24-hour news service Sky News Australia.

  • Radio: a minority shareholding in Here, There & Everywhere, formerly APN News & Media.

  • These investments fall under the banner of News Corp Australia, whose ultimate owner is the US-based News Corporation, of which Mr Murdoch is executive chairman.

  • The Murdoch Family Trust controls around 40 per cent of the parent company's voting shares (and a smaller proportion of the total shares on issue).

....On social media, however, Sky has an outsized audience. In the second half of 2020, its Facebook posts were shared more often than any of the 65 accounts analysed by Fact Check, while news.com.au placed third, behind Daily Mail. On YouTube, its subscriber base far exceeds that of Channel 7 and Channel 9 and by March 2021 had surpassed ABC News, while its videos receive millions more views per month.

In May 2020 News Corp announced that 112 of its local and regional print newspapers would go digital or disappear entirely. Some of the est. 76 which went digital have since been reduced to a page on one of the main masthead's website. At the end of September 2021 it will stop distribution of its print news papers to regional Queensland and there are a growing number rural and regional areas across Australia which now have no local, state or national print newspapers available to the community at large.

The Australian Press Council has not published an annual report since 2018-19. In that financial year it received 758 in-scope and 183 out-of-scope complaints from 2,004 complainants, compared to the previous period’s 554 in-scope complaints and 158 out-of scope complaints from 959 complainants.


That 2018-19 total of 758 in-scope complaints was a sharp increase on the preceding four financial years.


According to that annual report an est. 621 of the 758 complaints considered by the Press Council to fall within its remit were partially or fully upheld and 18 underwent formal adjudication.


The Australian Press Council Inc. which is funded by the Australian media industry has no legislated ability to impose penalties for serious breaches of journalism or community standards on any of its 22 media organisation & independent journalist members.



The Sydney Morning Herald, 16 August 2021, excerpt:


New figures from industry group ThinkTV, audited by KPMG, report that industry-wide TV revenue – which includes metropolitan broadcasters, regional broadcasters and pay TV company Foxtel – grew 12 per cent in the 2021 financial year to $3.9 billion. 


Metropolitan television revenue, a key figure and the biggest earner for Seven, Nine and Ten, grew 11.5 per cent to $2.6 billion. The return to growth comes after revenue fell drastically across the television industry in the 2020 financial year as advertisers slashed spending in the early stages of the COVID-19 pandemic. However, while the 2021 industry figures represent a rebound, they are still below the levels achieved in 2019. 


Seven’s revenue figures were impacted by the delayed Tokyo 2020 Olympics. However, the network is betting that record-breaking ratings for that event will translate into higher viewership for programs such as The Voice (which it took from Nine last year) and Big Brother. It is also expected to generate a large amount of revenue in the new financial year from the most recent event, as well as the Tokyo 2020 Paralympics and the 2022 Beijing Winter Olympics. 


Television advertising is still the biggest driver of revenue for Seven, which also operates a production business and the West Australian Newspapers publishing operation. The revenue share figures imply Seven made about $917 million from television advertising last year. Nine made about $1 billion while Network Ten pulled in approximately $671 million, boosted by growth in market share in the second half. 


Nine, which will report its financial results on August 25, makes most of its money from television advertising but also owns radio, publishing and real-estate assets, and subscription streaming service Stan. Its revenue was boosted in the last financial year by programs including Married at First Sight and Legomasters and key sporting events such as the State of Origin. Ten, known for programs such as Australian Survivor and The Bachelor, made all of its money last year from advertising. 


 Advertising on online services, such as 7Plus, 9Now, 10Play and Kayo Sports, increased substantially in the same period, up 63.4 per cent to $278.2 million, according to ThinkTV. The growth in revenue from digital services is considered critical by media investors and executives as audiences migrate to consuming video online. Seven, which runs 7Plus, is expected to announce it made about $93 million from its online streaming service last financial year, compared to about $118 million for Nine’s platform, 9Now. Network Ten’s online service, 10Play, made about $40 million, according to industry sources who spoke anonymously......


Seven said in June it expects earnings before interest, tax, depreciation and amortisation to be between $250 million and $255 million for the full-year ending June 30. 


Australian Government, ACMANews in Australia: diversity and localism - News measurement framework, December 2020, excerpt:


News on social media is unlike other mediums. Designed to keep users engaged and on the platform, embedded algorithms on these sites rank and select news content for users based on their social circles, interests, likes and dislikes. While this arguably has positive benefits in exposing users to a greater number and variety of news sources, it also raises concerns that passive users of these platforms could become caught in socalled ‘filter bubbles’ or ’echo chambers’ of like-minded people with a similar set of viewpoints or opinions, despite having access to a wider range of news content.


Another concern about the consumption of news on digital platforms relates to the rise of ‘clickbait’ journalism and deluge of easily sharable sensationalised or ‘fake news’ stories. These are stories designed to elicit an emotional response and be accepted without critical examination. This has led to declining levels of trust in news content posted on digital platforms and higher levels of news avoidance. These behaviours highlight some of the contradictions and complexities of examining media diversity in the digital age and the need to better understand news consumption behaviours, including the influence of social media and news aggregators.


The majority of print newspapers, their associated websites and a good number of their journalist have a presence across the main social media platforms accessible in Australia.


APO: Analysis & Policy Observatory on the subject of University of Canberra News and Media Research Centre’s Digital news report: Australia 2021, 23 June 2021:


The global COVID-19 pandemic has highlighted the need for credible and fast news. In the early days, news consumption increased as the public tried to make sense of the rapidly evolving crisis. Despite the surge in demand, news organisations experienced a substantial hit to revenues, which led to the closure or suspension of many local newspapers across Australia. The pandemic has accelerated the industry’s decades-long struggle to replace falling advertising income.


The global data show there is no consistent pattern in COVID-19’s impact on news consumers. In Australia, 57% say their lives have been impacted by the pandemic, the lowest out of the 46 countries surveyed.


However, this year’s report reveals the rapid increase in news consumption by Australians at the start of the pandemic has not been maintained. The proportion of people paying for it has not increased, and interest in news has declined since 2020.


The report also finds that Australians have become more trusting of news in general but concern about misinformation remains high. However, many Australians lack adequate levels of media literacy to identify it and are unaware of the financial difficulty facing the news industry.


Key findings:

  • Trust in news increased globally over the past 12 months. In Australia, trust in news has risen (+5) to 43%, close to the global average (44%).

  • Australians’ interest in news dropped during the pandemic in line with other countries. Interest in the news has been consistently declining among Australian audiences.

  • General concern about false and misleading information online in Australia is high (64%), and much higher than the global average (56%).

  • Women, younger generations and those with low income are less likely to see themselves or their views as being fairly or sufficiently reflected in the news.

  • The majority of Australians (66%) are either unaware that commercial news organisations are less profitable than they were 10 years ago, or they don’t know about the current financial state of the news media.


Full report can be downloaded at:

https://apo.org.au/sites/default/files/resource-files/2021-06/apo-nid312650_0.pdf


This report is part of a long running international survey coordinated by the Reuters Institute for the Study of Journalism, an international research centre in the comparative study of journalism based at the University of Oxford. The Digital News Report delivers comparative data on media usage in 46 countries and across 6 continents.

The News and Media Research Centre at the University of Canberra is the Australian partner institute and author of the Digital News Report: Australia. This is the seventh annual Digital News Report: Australia.

Cite the report as: Park, S., Fisher, C., McGuinness, K., Lee, J.Y. & McCallum, K. (2021). Digital News Report: Australia 2021. Canberra: News & Media Research Centre, University of Canberra.


Tuesday 21 September 2021

So you are a professional journalist and you personally don't like the social media platform, Twitter? Read on.......


IMAGE: The Wheeler Centre


University of Melbourne academic, author, writer, Tim Dunlop writing at Patreon, 19 September 2021:






The audience-journalism treadmill


 This post is out from behind the paywall for a few days. Feel free to share. If you find your way here via this article, please consider a paid subscription. It will give you access to the full archive and all future work. Thanks. (My Twitter travel hiatus continues.)


The best thing about Leigh Sales writing about abuse on Twitter, I was thinking as the story broke, was that it will likely bring forth a response from Margaret Simons.


Lo and behold.


Simons has a piece in The Age responding to Sales's piece at the ABC.


I want to say something about both, and the debate more generally, about why we keep going over the same old ground and what journalists who hate social media think the endgame might be.


Apologies if you've heard all this before.


The Sales' piece, as far as it goes, is compelling. It addresses a serious issue that needs regular reiteration, and it highlights a failing of social media that users––and owners––of various platforms need to acknowledge, that particularly for women, and maybe particularly for women journalists, such spaces can be sites of unforgivable and unrelenting abuse.


Honestly, read the article and take it to heart. Keep the tab open. We are all diminished by the abuse she documents.


The article is, though, a very partial take on what is a much bigger issue. I say this as a criticism, not just of Sales' piece, but of the way too many journalists continue to wear blinkers when it comes to social media.


We can all acknowledge the problems with Twitter, but if we are ever going to seriously address the underlying issues we need to engage with a few other things, and it is a constant failing of journalists that they don't. This is not to diminish their complaints; in fact, it is take them more seriously than they tend to themselves.


Neither Sales' piece (nor Simons') can be read in isolation from the previous two decades of exchanges between professional journalists and their post-digitisation audience, and one of the most frustrating things about the issue is the way in which various journalists reinvent the wheel every time they get annoyed with Twitter.


As often happens in the media, the controversy du jour is presented as just that, and little regard is given to history or wider context.


Even worse, insufficient attention is paid to matters of power and institutional structure, of the place of the media in society more generally, of the way in which public spaces like Twitter and Facebook are controlled by privately-owned corporations, and of the ongoing relationship between audience and media. Little or no reference is made to the endless pieces that have already picked these issues apart outside journalistic op eds.


We have been having this discussion since at least the turn of the century, since blogs, but to read Sales' piece is to start from scratch.


It is a huge failing, and no wonder nothing changes.


So, it is worth noting that Sales offers no structural analysis, makes no attempt to understand the wider issues in which the abuse she rightly criticises arises. She responds to precisely none of the, by now, extensive body of work that exists on the nature of journalist-audience interaction on social media. It is all reduced to personal anecdotes (powerful ones, I might add) and generalisations, an unfortunate combination.


Can we at least be honest here and recognise the problems she describes are not limited to social media, let alone to Twitter in particular. Racism, sexism, misogyny, all sorts of gendered and class abuse are stock-in-trade for other platforms and, for the mainstream media itself.


In an Australian context, News Ltd in particular has elevated bullying––the almost unchecked exercise of their own power––to a reflex, and Margaret Simons herself, along with any number of others, have been victims of this, and it is more damaging than any 'pile on', so-called, on Twitter.


Can we talk about that?


And don't tell me this isn't relevant to Sales' piece, or that she is making a more specific point. It is part of the same problem.


Let me let you into a secret: part of the reason people take to Twitter in the first place is because the media, its journalists, and editors, and its so-called regulatory bodies, fail to respond to the way in which the media regularly drops the ball, either in terms of accuracy or analysis, or, indeed, in terms of abuse. They create a vacuum into which an audience with access to social media is inevitably drawn.


Journalists will regularly invoke badly formed theories of free speech to defend their own shortcomings, but never extend anything like the same standards to "Twitter". To put it another way, they hold Twitter to a standard they don't apply to their own industry.


.........


Some people are running the line that the Sales' piece is about abuse she has received, not about other sorts of criticism, and that therefore––the logic runs––if you are upset about her piece, then you must have a guilty conscience.


This is disingenuous at best and goes to the heart of the problems we have in discussing these issues.


By which I mean, the line is not that easily drawn. Indeed, the difference between abuse and criticism is one of the matters at stake. Sometimes the line is obvious, other times it isn't.


Over and over, journalists write pieces like this and they respond to the most mindless abuse they receive, generalise that to all of 'Twitter', while ignoring more thoughtful criticism that comes their way. It is a lazy and self-serving approach.


Journalists are completely within their rights to complain about the way people respond to their work, but it would help everyone, especially them, if they acknowledged and engaged with the huge body of work that already exists on these matters. If they responded to the best of the criticism rather than the worst.


Only then are we likely to get off this treadmill.


Yes, Sales makes a valid and concerning case about the abuse directed at, particularly, women journalists. And yes, such abuse is cowardly, demeaning and indicative of broader issues of misogyny in public culture and should never be tolerated.


But now what?


Unless journalists also engage with the legitimate criticism they receive, they run the risk of conflating criticism with abuse, and that is what at risk in Sales' piece and other articles like it.


A double standard develops.


The people Sales blocks on Twitter include well-credentialed journalists who have criticised her, not abused her, and while it is entirely up to her who she does and doesn't block, can we at least acknowledge that lines are, at best, blurred.




Abuse on social media is given disproportionate attention by journalists, but the abuse, sexism, misogyny, and racism that is structurally embedded in the mainstream media is given little attention at all.


Sales is on strong, if anecdotal, ground when she highlights abuse. She is less convincing in some other matters, and it is a shame she didn't offer a more in-depth analysis.


For instance, she writes, 'Let's not duck the common thread here — it is overwhelmingly left-leaning Twitter users who are targeting ABC journalists for abuse.'


Given the way in which the ABC is targeted by News Ltd, the IPA and the Liberal Party (a point Sales notes in passing) I would like to see some data that supports the claim that abuse is 'overwhelming left-leaning'. It may well be true of Sales's experience, but as I say, it would be good to see some evidence that this 'fact' extends beyond that.


The plural of anecdote is not data, as they say. And the use of 'left-leaning' as a descriptor is itself hardly an example of precise labelling.


My own experience is that most abuse is from the right and from the centre (yes, also imprecise terms), not to mention from the mainstream media itself––particularly true in the days of blogs––but I would try not to say this amounted to a common thread, let alone present it as an overwhelming fact of Twitter or any other social media platform.


Let's look at the Simons' article.


Margaret Simons is one of a relatively small number of established journalists who were trained and came to professional maturity in the pre-digital age who have meaningfully adapted to the changes wrought by digitisation and rise of social media. In fact, she is a leader in the field, and has written extensively and wisely on the topic. From the beginning, she has engaged with the new landscape and has tried to make sense of how, not just the industry, but the craft of journalism has changed. (And yes, she is a friend, so I am biased.)


She is simply one of the best journalists out there, with a love of, and dedication to, public interest journalism that shines through everything she does, and that she enhances with her own use of social media, as anyone who followed her Twitter coverage of the lockdown of the Flemington public housing towers in 2020 can attest.


In her hands, Twitter is a powerful tool, and her journalism on the platform has won her plaudits and a dedicated following amongst those other journalists dismiss as the Twitterarti. Her example puts the lie to the idea that the site is nothing more than a sewer.


Beyond all that, she is journalism educator, most recently as the head of the Centre for Advancing Journalism at the University of Melbourne, where she has nurtured some of the best young journalists in the country.


And this is one of the things I keep wondering as journalists continue to bag and rubbish social media: from a purely pedagogical standpoint, what message are they sending to young journalists who will inevitably have to work in this environment?


Maybe a Leigh Sales or a Chris Uhlmann or a Chris Kenny can excuse themselves from such platforms, but it is a privilege not available to most journalists, especially newbies.


Simons' response to Sales is measured, but with steel in it.


She acknowledges the problems with bullying; she concurs with Sales' concerns about accusations of bad faith. 'Nevertheless,' she writes, 'I think she fails to draw a distinction between abuse and legitimate critique.'


She calls Sales bluff on journalists not being thin-skinned, and writes: 'Journalists ARE thin-skinned, sometimes ridiculously so, when they are criticised in public.'


Simons makes the point that simply withdrawing from social media is not good enough, arguing, 'Journalists who do not interact are missing a professional opportunity.'


Many journalists dismiss Twitter as unrepresentative of broader society in order diminish its relevance, and Sales says it is not 'anything remotely representative of the Australian public.'


But as Simons points out, Sales is underestimating the number of people who use Twitter:


Leigh Sales quotes data from the ABC’s Australia Talks survey to assert that only 6 per cent of Australians use Twitter regularly. The University of Canberra figures suggest that is closer to 18 per cent – but these general figures obscure important details.

The Digital News Report data shows Twitter users are particularly news-aware and engaged.

They are more likely to use Twitter mainly for news, whereas Facebook and YouTube users come across news incidentally.

 

Twitter users are more likely than other social media users to follow mainstream media outlets and journalists, and less likely to get their news from social media personalities and “influencers”.

Importantly, at a time when persuading people to pay for news is crucial to the survival of serious journalism, Twitter users are much more likely to be already paying subscriptions.…

By comparison, only 14 per cent of Facebook and YouTube users pay for news, although the user bases are much larger. (Park emphasises that sample sizes are small once cross-tabulated, so the data should be treated as indicative rather than precise.)

In other words, the more serious contributors on Twitter are exactly the kind of people serious media organisations most want to attract.

I would make a further point: the fact that Twitter is not representative of the broader population is a feature not a bug. Used properly, as many have found, it can be an endless source of useful information and, what's more, can offer insights not available elsewhere.


In other words, by virtue of the engaged and learned nature of many participants, Twitter users are often ahead of the game precisely because they are not beholden to the same echo chambers and self-reinforcing problems of journalists who talk only to their own kind.


I know this flies in the face of a lot received 'wisdom', but so be it.


Users on the platform saw the end of Malcolm Turnbull long before the gallery did. They saw the relevance and power of the Gillard misogyny speech while the press gallery was churning out Tweet after article dismissing it as a gimmick.


To say you don't want to deal with the most engaged edge of your readership/viewership is a limiting professional decision.


For most people––for the representative Australian public Sales invokes––politics is completely mediated, known only by the way it is reported. Twitter, on the other hand, is full of people who interact with politics more directly and it therefore offers, as Simons says, a tremendous resource for any journalist who is smart enough to take it seriously on its own terms.


There is another inconsistency here. If Twitter users are as small and irrelevant a section of the population as Sales claims, and if your intention is to make a stand against bullying and abuse, then why is Twitter given so much journalistic attention and the mainstream media itself so little?


There is a glaring double standard here.





Again, this has all been pointed out before.


In the early 2000s, when blogging took off, it was inhabited by engaged amateurs, often with expertise in various areas, and it was noticeable how the tone shifted––from a deliberative space to one of gotchas and, yes, abuse––as more and more mainstream journalists started to use the space.


When I blogged for News Ltd, my comments thread would on occasion fill with abuse and I knew that in all likelihood Andrew Bolt had 'mentioned' me and linked, thus encouraging his carefully cultivated readership to whip over to my joint and tell me what they thought of me. This wasn't an accident: it was a business model, and when I complained to higher ups, no-one was willing to confront Bolt, let alone issue any sort of wider directive about such matters.


Sky News doesn't exist to deliberate on matters of public importance: it is there to cultivate and monetise anger and disaffection and it does so in such a heavy-handed way that YouTube recently suspended Sky's channel on the platform.


Can we talk about that? Can we get a phalanx of journalists who are concerned about standards in public debate to put pen to paper on that?


Journalists who regularly find fault with 'Twitter', rarely call out abuse when it is other journalists doing it, and they use their powerful platforms to intimidate, and in some instances, actually abuse a particular sector of citizens, namely, those on Twitter. They rarely take the time to discriminate, dismissing and criticising 'Twitter' with a broad sweep of their hand.






In the Phil Coorey article the above Tweet links, Coorey says of the Lindy Chamberlain trial:


One can only imagine how even more hideous the whole episode would have been had the internet – including its sewer, Twitter – existed back then.


It's laughable. One of the huge failures of mainstream Australian journalism, and his concern is it might've been worse if Twitter existed.


Great argument. Compelling analysis.


Coorey dismissing Twitter as a sewer and Uhlmann calling people on Twitter sewer rats is itself a form of bullying. By itself, each insult might be a glancing blow, but they reinforce prejudices that poison public discourse. The difference is, Uhlmann and Coorey (and others) are doing it from a position of much more power than any no-image user on Twitter.


Can all mainstream journalist concerned about bullying and abuse on Twitter write a swathe of articles about that?


Until journalists acknowledge this power imbalance, until they openly address the structural problems with their own industry and pay more than lip service to the failings of their profession, they are never going be taken as sincere contributors to this important debate.


And round and round we will go.


I honestly don't expect Sales to pay any attention to this piece, but that's why I was glad Margaret Simons wrote a response. Maybe Sales will be less willing to dismiss the criticism Simons offers, and take to heart, not just the article itself, but the way Simons conducts herself on social media and how she deploys it in her journalism more generally. 


Regardless, the issue goes beyond individual behaviours and rests on structural matters to do with the incentives––algorithmic and human––built into the business models of both social and mainstream media. If journalists genuinely want to address abuse in the public sphere, they could do worse than enlist the support of their most engaged readership and work with them towards a common solution rather than simply dismiss that readership as the problem.