Thursday, 9 June 2011

'Grafton Goss' bites the dust as Facebook responds to community concern

Snapshot taken 8 June 2011
Click on image to enlarge

Before going to bed on 3 June 2011 a Clarence Valley resident sent an email to Mark Zuckerberg (see below). I’m told that a Facebook Inc computer had read this email shortly after midnight and by 5am AEST on 4 June 2011 the Grafton gossip page had become unavailable and was no longer cached by Google.

Facebook’s online complaint facility is rarely capable of reacting swiftly, so it was good to see the company respond to a personal email in this manner.

To date the gossip page is unreachable and hopefully it will remain so.

From: [redacted]
Sent: Friday, 3 June 2011 9:55 PM
To: ''
Cc: ''; ''; ''; ''Subject: COMPLAINT TO CEO: Offensive content, sexually graphic language, defamation of students/minors at Facebook webpage "Grafton Goss"

Chief Executive Officer
Facebook Incorporated
1601 South California Avenue
Palo Alto CA 94304

3 June 2011

Dear Sir,

Re: Offensive, sexually graphic and defamatory Facebook webpage titled “Grafton Goss” - Account ID 100002421426059

This letter is a formal complaint about the existence of a Facebook webpage titled “Grafton Goss” and its offensive, sexually graphic and defamatory content which can be found at [redacted] and [redacted].

I request that you personally inspect this webpage and come to a decision concerning this page in relation to breach of the company’s Statement of Rights and Responsibilities and other terms of use.

Further, I request removal of the webpage in question as in multiple posts it compromises the privacy of high school students and minors.

For your information I supply a snapshot of the last few entries on the “Grafton Goss” wall, which mirror the content and tone of the majority entries made by the anonymous creator of this page.

Additionally, I attach a link to an Australian media report concerning Facebook and “Grafton Goss”:

I make this approach to Facebook in the first instance in preference to contacting the Australian Federal Police.

In anticipation and appreciation of your assistance with this matter.

Yours faithfully,


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