Showing posts with label #TurnbullGovernmentFAIL. Show all posts
Showing posts with label #TurnbullGovernmentFAIL. Show all posts

Tuesday 8 May 2018

Ballina not happy with second-rate NBN installation plans



The Northern Star, 4 May 2018:

BALLINA'S deputy mayor is calling on residents to speak out against about the NBNCo's plans to deliver "second class technology" to local residents.

Cr Keith Williams said he had been contacted by residents in East Ballina, Skennars Head and Lennox Head to say they would be getting "inferior" fibre to the node NBN connections.

But he said fibre to the kerb should be the minimum installation standard across the shire.

"We know that fibre to the node places more reliance on the copper network, limits potential speeds and is more expensive to upgrade," Cr Williams said.

"This places a real limit on the economic potential of the area, not just now, but potentially for years to come.

"It makes no sense whatsoever when you consider that all these areas are close to the coast and more exposed to the effects of salt water.

"This is precisely the areas where you want less reliance on copper."

Cr Williams said failure to oppose NBN rollout plans now, risked leaving residents in these areas with a second class NBN.

"NBN Co have insisted this is not second class technology, being essentially the same technology as fibre to the kerb," he said.

"In this they are correct, but they avoid the central point.

"The greater reliance on the old copper network means it is a second rate service, slower, more prone to dropouts and more expensive to upgrade.

"From my enquiries to date it seems there is no formal mechanism to seek a review of the NBN Co rollout plans.

"The only way these things change is by community pressure and adverse publicity.
"I'm asking everyone in the area to go to the NBN website, check what the rollout plans are for your house and if it says Fibre to the Node, let NBN Co know that it just isn't good enough.

"You deserve better."

Wednesday 2 May 2018

The man who would be prime minister


“In terms of ministerial oversight, the portfolio has the following ministers: the Minister for Home Affairs, who sits in the cabinet and who is also separately sworn as the Minister for Immigration and Border Protection; the Minister for Citizenship and Multicultural Affairs; the Minister for Law Enforcement and Cybersecurity; and the Assistant Minister for Home Affairs. The core functions of the department are policy, strategy, planning and coordination in relation to the domestic security and law enforcement functions of the Commonwealth as well as managed migration and the movement of goods across our borders…..four portfolio agencies that sit alongside the department, which are statutorily independent, but they are within the portfolio. They all, like me, report to the cabinet minister. The Australian Federal Police, ACIC, AUSTRAC and Australian Border Force. That is four. Then, with the passage of relevant legislation that is currently before the parliament, ASIO will move across soon.  [Secretary Dept. of Home Affairs Michael Pezullo at Senate Estimates Hearing, Legal and Constitutional Affairs Legislation Committee, 26 February 2018]

The worry about concentration of political power per se and that power in inappropriate hands…….

The Saturday Paper, 28 April 2018:

Peter Dutton is arguably the most powerful person in the country. In his new ministry he has oversight for national security, for the Federal Police, Border Force and ASIO, for the law enforcement and emergency management functions of the Attorney-General’s Department, the transport security functions of the Department of Infrastructure, Regional Development and Cities, the counterterrorism and cybersecurity functions of the Department of Prime Minister and Cabinet, the multicultural affairs functions of the Department of Social Services, and the entire Department of Immigration and Border Protection.

It is hard to imagine any member of federal parliament less suited to exercise the sort of powers now held by Dutton. It is easy to argue that no minister should be entrusted with such vast powers. But the fact that those powers are in Dutton’s hands is seriously alarming.

Ministerial powers are subject to limits. The rule of law means that the limits are subject to supervision by the judicial system. Most ministers understand that. Dutton apparently does not…..

On April 7, 2018, Dutton called for “like-minded” countries to come together and review the relevance of the 1951 Refugee Convention.

So, here it is: Australia’s most powerful minister is wilfully mistreating innocent people at vast public expense. He is waging a propaganda war against refugees and against the people who try to help them. And he is trying to persuade other countries to back away from international human rights protection.

He tries to make it seem tolerable by hiding it all away in other countries, so that we can’t see the facts for ourselves. [my yellow highlighting]

Evidence that the community concern is justified…….

MSM News, 29 April 2018:

Ministers are planning to make it easier for the government to spy on its own citizens, a leaked document has revealed.

As it stands, the Australian Federal Police and Australian Security Intelligence Organisation need a warrant from The Attorney-General to access Australians' emails, bank records and text messages.

But ministers are reportedly planning to amend the Intelligence Services Act of 2001 to allow Home Affairs Minister Peter Dutton and Defence Minister Marise Payne to give the orders without the country's top lawyer knowing

The intelligence - which could include financial transactions, health data and phone records - would be collected by a government spy agency called the Australian Signals Directorate. 

The plan was revealed by a leaked letter from Home Affairs Secretary Mike Pezzullo to Defence Secretary Greg Moriarty.

The top secret letter, written in February and seen by The Sunday Telegraph, details a plan to 'hack into critical infrastructure' to 'proactively disrupt and covertly remove' cyber-enabled criminals including child exploitation and terror networks. 
In March, the plan was outlined in a ministerial submission signed by Mike Burgess, the chief of the Australian Signals Directorate.

It states: 'The Department of Home Affairs advises that it is briefing the Minister for Home Affairs to write to you (Ms Payne) seeking your support for a further tranche of legislative reform to enable ASD to better support a range of Home Affairs priorities.'
But a proposal to change the law has not yet been made.

A spokesman for the Defence Minister Ms Payne said: 'There has been no request to the Minister for Defence to allow ASD to counter or disrupt cyber-­enabled criminals onshore.' 
      
An intelligence source told The Sunday Telegraph that the proposals could spell danger for Australians.

'It would give the most powerful cyber spies the power to turn on their own citizens,' the source said.

The letter also outlines 'step-in' powers which could force companies to hand over citizens' data, the source added.

The submission says the powers would help keep Australian businesses and individuals safe. [my yellow highlighting]

The inherent dishonesty of the Dept. of Home Affairs…..

Secretary of Department of Home Affairs Michael Pezullo, Senate Estimates, Legal and Constitutional Affairs Legislation Committee, 26 February 2018, denying the possibility of by-passing the judiciary and “the country's top lawyer”:

As I said at the last estimates meeting of this committee, all executive power is subject to the sovereignty of this parliament and to the supremacy of the law. In bringing the security powers, capabilities and capacities of the Commonwealth together into a single portfolio, these fundamentals will remain in place. All of them are crucial attributes of liberty. I repeat what I said last year to this committee: any contrary suggestion that the establishment of Home Affairs will somehow create an extra judicial apparatus of power bears no relationship to the facts or to how our system of government works, and any suggestion that we in the portfolio are somehow embarked on the secret deconstruction of the supervisory controls which envelop and check executive power are nothing more than flights of conspiratorial fancy that read into all relevant utterances the master blueprint of a new ideology of undemocratic surveillance and social control. [my yellow highting]

Ministerial denial - of sorts....

When confronted by the mainstream media Dutton supported government spying on its citizens, saying he believes there is a case to be made for giving the Australian Signals Directorate more powers to investigate domestic cyber threats, with appropriate safeguards in place and "If we were to make any changes ... I would want to see judicial oversight or the first law officer (attorney-general) with the power to sign off on those warrants".

Hands up everyone in Australia who will sleep well knowing that the tsar has spoken. *crickets*

Sunday 29 April 2018

Turnbull Government has just placed a multinational corportion with an appalling human rights record at the first contact interface with the National Disability Insurance Scheme


“It has a history of problems, failures, fatal errors and overcharging”  [Senior Appleby compliance officer quoted in The Guardian on the subject of Serco, 7 June 2017]

If the National Disability Insurance Agency (NDIA) didn't have enough internal structural problems to deal with along comes the UK-based multinational Serco Group.

A group implicated in: human rights abuses in prisons and immigration detention centres it has managed; poor to unsafe health service delivery including at Fiona Stanley Hospital in Perth, overcharging for services rendered under government contractsfraudulent record keeping and manipulating results when there was a failure to reach targets; mishandling of radioactive waste and labour rights abuses.

The Guardian, 23 Apri 2018:

Disability rights groups, Labor and the Greens have slammed a decision to hire the multinational outsourcing giant Serco in a key role administering the national disability insurance scheme.

The National Disability Insurance Agency (NDIA) announced on Friday afternoon that Serco, a company with a chequered corporate history, would help run its contact centres under a two-year contract.

The decision would put the company at the frontline of the NDIS, interacting frequently with people with disability and service providers, many of whom are still grappling with a vast, complex and sometimes confusing scheme.

 “Sourcing our contact centre services from Serco will give ongoing flexibility, responsiveness and value for money,” the NDIA said in a statement.

But the decision has outraged disability rights campaigners, who say Serco’s poor history abroad and its lack of experience in disability should have precluded it from any role delivering the landmark scheme. 

People with Disability Australia co-chief executive, Matthew Bowden, said he was “gravely concerned” that Serco would, like other third-party providers, fail to uphold the values, objectives and principles underpinning the NDIS.

“We have no details on what expertise Serco have in providing communication services for people with disability, or why the NDIA has decided to outsource such a vital part of its services,” Bowden said.

“The NDIA needs to hire more staff and make their communication avenues with people with disability more transparent. Instead, they are offloading their responsibilities, and requirements, to deliver services to people with disability.”
Paralympian Kurt Fearnley was among those expressing concern at the decision, saying Serco would be “racking their brains on how they can bring lived experience of disabilities into their workplace”.

“The NDIS will be worthless if people with disabilities aren’t at its core!” he tweeted.


Friday 27 April 2018

Nationals MP for Page Kevin Hogan jumps on the bandwagon now royal commission is revealing truths about Australian banking, finance and insurance sectors


There has been some 'emergency' repositioning occurring in Turnbull Government circles since Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry hearings began to reveal the extent of bad behaviour in the banking, finance and insurance sectors.

Former money market and bond trader with State Bank of NSW & Colonial State Bank,
former investment officer with the Australian Catholic Superannuation and Retirement Fund, former accountant and current Nationals MP for Page, Kevin Hogan, joined in on 20 April 2017.

Posting a video clip of what appears to be the one occasion he openly expressed disappointment with a bank during a committee hearing last year.


Note: For those interested in the exact wording of the exchange Hogan posted it on YouTube on 9 March 2017.


Even though Hogan was on the House of Representatives Standing Committee on Economics when it conducted a 2016-17 inquiry into Australia’s four major banks and the Committee's recommendations clearly showed that the inquiry revealed serious deficiencies in bank practices, he has never been on his feet in the House of Representatives calling the banks out for unethical behaviour or supporting a call for a royal commission.

He certainly never voted for the creation of such a royal commission in October 2016 or June 2017.

Perhaps because the National Party of Australia has received over $1.15 million in political donation from the banking, finance and insurance sectors since the 2012-13 financial year - and MPs probably expect more donations ahead of the forthcoming federal election?


Mr. Hogan might allow himself to become a little more animated in his disapproval given some of the evidence involves the actions of independent financial advisers such as the jaw dropping example set out below,

But maybe not. There might be a smidgen of fellow feeling there, because Kevin Hogan just like the hapless Sam Henderson was also an independent superannuation consultant and before that had a regular financial segment on Sky News.  

ABC News, 24 April 2018:

A public servant was impersonated while receiving financial advice from a high-profile financial planner, the banking royal commission has heard.

Donna McKenna, who is a Fair Work commissioner, told the inquiry she went to firm Henderson Maxwell after seeing its chief executive Sam Henderson in the media.
Ms McKenna said if she had followed the advice Mr Henderson gave her, she would have lost $500,000.

Mr Henderson followed Ms McKenna in the witness stand.

The financial planner is a regular media personality, with a show on Sky News Business channel and articles published in the Australian Financial Review and Money Magazine.

Mr Henderson's appearance before the commission did not get off to a good start, when it was revealed he does not have a Master of Commerce degree, as stated in a 2016 financial services guide from the firm.

The hearing was then played a damning recording of a Henderson Maxwell employee impersonating Ms McKenna in several phone calls to her super fund.

In the recordings, the employee can be heard giving Ms McKenna's membership number and the State Authorities Superannuation Scheme (SASS) representative refers to her as Donna….

he inquiry heard up to six phone calls were made to the SASS super fund by Henderson Maxwell's customer service officer.

Mr Henderson said the information his employee had provided him about Ms McKenna's account was inconsistent with the information given to him by Ms McKenna.

Mr Henderson refunded Ms McKenna the nearly $5,000 in upfront advice fees she had paid.

The customer service officer who impersonated Ms McKenna was not fired…..

Ms McKenna made a complaint to the Financial Planning Association (FPA) about the quality of the advice.

Despite complaining in March last year, the complaint is still not finalised.

The inquiry heard Mr Henderson responded to the complaint in a lengthy letter to the FPA, describing Ms McKenna as "nitpicky" and her complaint as a "barrage of aggressive and presumptive accusations".

In March this year, Mr Henderson proposed a deal with the FPA that would see him admit to multiple failings in the financial advice he provided to Ms McKenna and agree to implement a number of changes at the firm.

The deal would have also required the FPA to agree to not publish Mr Henderson's name in relation to the proceedings.

The FPA wanted an additional provision that would prevent Mr Henderson appearing in the media for a year.

That proposal was not acceptable to Mr Henderson and the complaint has not yet been formally resolved…..

Thursday 26 April 2018

Well hoorah, NBN Co is to roll out its inbuilt obsolescence across Yamba commencing in June 2018


It has been reported in local media that NBN Co will be commencing the Yamba rollout of its allegedly high speed broadband in June 2018, with Maclean and Grafton rollouts to commence in January 2019.

This news is quite frankly underwhelming.

Whatever information NBN Co was giving out obviously didn’t include the type of connection that was on offer, as this important point was not mentioned by journalists and there is contradictory information on the company's website.

These three urban areas in the Clarence Valley are yet to hear if households and businesses are being offered fibre-to-the-curb, fibre-to-the-node or fixed wireless.

Because it is certain that the best option fibre-to-the-premises isn’t on offer to regional second cousins of the big metropolitan areas.

Personally I will carefully refuse to look at any construction works taking place in Yamba come June, July and August.

The sight of all those water-filled trenches will be too depressing.

Who starts extensive in-ground construction in winter at the low-lying, high water table mouth of a floodplain, I ask you?


* Image from Hakuri Sad Party

Wednesday 18 April 2018

Australian Minister for Communications and longstanding member of the far-right pressure group the Institute of Public Affairs (IPA) is up in arms because Telecommunication Industry Ombudsman tells some home truths


On Tuesday 17 April the Telecommunication Industry Ombudsman (TIO) sent out the media release in this post.


It looks suspiciously like the Minister is now approaching a scheduled review of telecommunications consumer protections and the complaints process with a view to quash an inconvenient truth –  that transfers to the version of the National Broadband Network (NBN) cobbled together by Tony Abbott and MalcolmTurnbull are a dismal failure for far too many Australian businesses and households.

Telecommunication Industry Ombudsman (TIO), media release, 17 April 2018:

Report highlights increase in complaints about landline, mobile and internet services

Australian residential consumers and small businesses made 84,914 complaints to the Telecommunications Industry Ombudsman in the last six months of 2017 (1 July 2017 to 31 December 2017). In this period, complaints about landline, mobile and internet services, increased by 28.7 per cent compared to the same six month period in 2016.

Publishing the Telecommunications Industry Ombudsman’s Six Monthly Update today (Tuesday 17 April, 2018), Ombudsman Judi Jones said “The telecommunications industry in Australia continues to experience significant change. An increasing range of products and services are being offered to consumers, expectations for the quality of phone and internet services are high, and the rollout of the National Broadband Network is changing the way we use telecommunications services.

“However, consumers still seem to be facing the same problems, particularly with their bills and the customer service they receive. Confidence in services being updated or transferred reliably, faulty equipment, and poor service quality were also recorded as key issues. Additionally, the wider issues relating to phone or internet problems such as debt management are concerning.”

Jones added, “Complaints about services delivered over the National Broadband Network continued to increase compared to the same six month period in 2016. This indicates the consumer experience is still not meeting expectations for all. Recent changes to regulation and an increase in our powers to resolve complaints are positive steps that will help improve the consumer experience.”

Highlights for the period 1 July 2017 to 31 December 2017 include:

* 84,914 total complaints were received
* 74,729 complaints (88 per cent) were from residential consumers
* 9,947 complaints (11.7 per cent) were from small businesses

Landline, mobile, internet, multiple services and property

Complaints for the period increased 28.7 per cent compared to the same six month period in 2016.

* 9,447 complaints (11.1 per cent) were recorded about landline phone services
* 24,923 complaints (29.4 per cent) were recorded about mobile phone services
* 23,785 complaints (28 per cent) were recorded about internet services
* 26,112 complaints (30.8 per cent) were recorded about multiple services*
* 647 complaints (0.8 per cent) were recorded about property*

* Charges and fees, unsatisfactory response from the provider (provider response), and poor service quality were the most common issues.

Small Businesses

Between 1 July and 31 December 2017 complaints from small businesses increased 15.6 per cent to 9,947 compared to the same period in 2016.

* Complaints from Small Businesses accounted for 11.7 per cent of total complaints for the period

* 2,178 complaints (21.9 per cent) were recorded about landline phone services
* 2,074 complaints (20.9 per cent) were recorded about mobile phone services
* 1,716 complaints (17.3 per cent) were recorded about internet services
* 3,937 complaints (39.6 per cent) were recorded about multiple services*
* 42 complaints (0.4 per cent) were recorded about property
*       The main issues affecting small businesses were charges and fees, unsatisfactory response from the provider (provider response), and no service.

Complaints by State

All states and territories in Australia saw a growth in complaints in the last six months of 2017 compared to the same period in 2016.

Queensland recorded the highest growth in complaints, an increase of 39.3 per cent, followed by Western Australia with 36.5 per cent.

Complaints by state (in alphabetical order) are as follows:

* Australian Capital Territory made 1,184 complaints, an increase of 11 per cent
* New South Wales made 26,914 complaints, an increase of 27.9 per cent
* Northern Territory made 504 complaints, an increase of 20 per cent
* Queensland made 16,418 complaints, an increase of 39.3 per cent
* South Australia made 6,552 complaints, an increase of 22.7 per cent
* Tasmania made 1,614 complaints, an increase of 33.1 per cent
* Victoria made 23,954 complaints, an increase of 30.5 per cent
* Western Australia made 7,381 complaints, an increase of 36.5 per cent

* The main issues affecting Australian states and territories were charges and fees, unsatisfactory response from the provider (provider response), and poor service quality

Services delivered over the National Broadband Network

Complaints about services delivered over the National Broadband Network increased 203.9 per cent to 22,827 on the same period in 2016.

* 14,055 complaints were recorded about service quality
* 8,757 complaints were recorded about delays in establishing a connection
*       The main issues affecting residential consumers and small businesses were unsatisfactory response from the provider (provider response), poor service quality, and connecting a service (connection/changing provider)

NOTES TO EDITORS

*From 1 July 2017, the Telecommunications Industry Ombudsman changed the recording of complaints. There are now five complaint service categories: landline phone services, mobile phone services, internet services, multiple services (where the consumer is complaining about more than one phone or internet issue), or a complaint about damage or access to property. The changes mean data will more accurately reflect the description of complaints given by residential consumers and small businesses.  The changes also make it easier to see the issues facing the telecommunication industry, helping providers improve the delivery of phone and internet services. Trend analysis will build over time from the start of this reporting period.

Friday 13 April 2018

Alleged irrigator water theft heading for the courts?


A cousin by marriage of the current Australian Minister for Agriculture and Water Resources David Littleproud, John Norman, finds his agricultural business practices under scrutiny.....

The Guardian, 9 April 2018:

Fraud charges are expected to be laid against one of Queensland’s biggest cotton irrigators, John Norman, within a matter of weeks.

If the trial of the owner-operator of Norman Farming, and former cotton farmer of the year goes ahead, it is likely to draw attention to the links between the irrigator’s family and that of the federal minister for agriculture and water resources, David Littleproud.

If the charges are laid, they will also throw the spotlight on the Queensland government’s failure in administering a key plank of the $13bn Murray-Darling basin plan, how it withheld critical information about the alleged crimes, and how it raises queries as to whether it lied about its own investigation.

For the past 18 months, an expanding team of undercover detectives, cybercrime experts and forensic accountants have been investigating Norman’s business on the Queensland/New South Wales border, an irrigated cotton aggregate stretching 45km north from the McIntyre river.

The investigation has focused on whether Norman Farming misused upwards of $25m in Murray-Darling basin infrastructure funds that were supposed to make the irrigator more efficient and deliver water back to the ailing river system downstream.
The plan for the basin is funded by the commonwealth and administered by state governments. But allegations that the $150m Healthy Headwaters Water Use Efficiency projects in Queensland, part of the MDB plan, lacked any genuinely independent checks on projects, means it may have been left open to corruption.

“It’s been a loosey-goosey slush fund helping irrigators get richer,” according to Chris Lamey, a dry-land farmer who’s seeking compensation from Norman, his neighbour. “It’s achieved the opposite of what was intended. There’s a lot of water not getting into NSW now and it’s backed up in dams next door to me.”

Queensland’s covert police investigation into Norman Farming went public in October 2017, when dozens of major crime squad detectives holding multiple subpoenas fanned out from Goondiwindi in early-morning high-speed convoys, heading across the floodplain to the irrigator’s properties and several of its contractors in and around the border river town…..

Thursday 12 April 2018

The only Australians who do not recognise the cruel farce that is 'robo-debt' are right-wing politicians, ideologues and the just plain ignorant


“It is trite maths that statistical averages (whether means or medians) tell nothing about the variability or otherwise of the underlying numbers from which averages are calculated. Only if those underlying numbers do not vary at all is it possible to extrapolate from the average a figure for any one of the component periods to which the average relates. Otherwise the true underlying pattern may be as diverse as the experience of Australia’s highly variable drought/flood pattern in the face of knowledge of ‘average’ yearly rainfall figures. Yet precisely such a mathematical fault lies at the heart of the introduction from July 2016 of the OCI machine-learning method for raising and recovering social security overpayment debts. This extrapolates Australian Taxation Office (‘ATO’) data matching information about the total amount and period over which employment income was earned, and applies that average to each and every separate fortnightly rate calculation period for working-age payments.”  [Terry Carney AO, UNSW Law Journal, Vol 42 No 2, THE NEW DIGITAL FUTURE FOR WELFARE: DEBTS WITHOUT LEGAL PROOFS OR MORAL AUTHORITY?, p2]

The Canberra Times, 5 April 2018:

The Coalition government's "robo-debt" program has been unlawfully raising debts with welfare recipients, wreaking "legal and moral injustice", a former administrative appeals tribunal member has said.

Emeritus professor of law at the University of Sydney Terry Carney, who was on the Administrative Appeals Tribunal for 40 years and was its longest serving member until finishing in September, has weighed into the debate over the controversial debt collection method saying the Department of Human Services has no legal basis to raise debts when a client fails to ‘disprove’ they owe money.

While Professor Carney urged it be made to comply with the law, the DHS rejected his comments, saying its Online Compliance Intervention program was consistent with legislation.

"Robo-debt" - the subject of a Commonwealth Ombudsman report and a Senate inquiry recommending sweeping reforms to the program - was at the centre of a maelstrom of controversy last year and remains loathed by critics calling for change….

Writing in the UNSW Law Journal last month, he said that despite the DHS' stance it remained responsible for calculating debts based on actual earnings, not assumed averages.

“Centrelink’s OCI radically changed the way overpayment debts are raised  by purporting to absolve Centrelink from its legal obligation to obtain sufficient information to found a debt in the event that its ‘first instance’ contact with the recipient is unable to unearth information about actual fortnightly earnings. As noted by the Ombudsman, the major change was that Centrelink would ‘no longer’ exercise its statutory powers to obtain wage records and that the ‘responsibility’ to obtain such information now lies with applicants seeking to challenge a debt. Writing a little later, the Senate Community Affairs References Committee challenged this, contending that
6.13 It is a basic legal principle that in order to claim a debt, a debt must be proven to be owed. The onus of proving a debt must remain with the department. This would include verifying income data in order to calculate a debt. Where appropriate, verification can be done with the assistance of income support payment recipients, but the final responsibility must lie with the department. This would also preclude the practice of averaging income data to manufacture a fortnightly income for the purposes of retrospectively calculating a debt. …”  [Terry Carney AO, UNSW Law Journal, Vol 42 No 2, THE NEW DIGITAL FUTURE FOR WELFARE: DEBTS WITHOUT LEGAL PROOFS OR MORAL AUTHORITY?, pp3-4]