Showing posts with label class warfare. Show all posts
Showing posts with label class warfare. Show all posts

Tuesday 9 May 2017

Meet the new 'welfare bashers' on the block


North Coast Voices readers who follow Twitter may have noticed the account @creatingparity which is pushing the idea of a national Cashless Debit Card (CDC) for welfare recipients which will severely restrict an individual's choice in how they bank and spend any fortnightly/periodic payment or lump sum – only allowing access to an inadequate amount of cash in hand for bus, rail, taxi  fares and purchases from stores/businesses which don't accept debit cards outright or only accept cards if their own minimum purchase price is reached.

Creating Parity

On 4 May 2017 Whois listed Neil Pope as the registrant contact person of creatingparity.org.au. Mr. Pope is Technology Manager at the Minderoo Foundation.

Minderoo Foundation Pty Ltd (formerly known as the Australian Children's Trust Pty Ltd) is a 15 year-old WA-based corporation purporting to benefit "The general Australian public" which is run by The Trustee for The Minderoo Foundation Trust (service address swells@minderoo.com.au) with the following people at the helm:

Nicola Forrest BA Chief Executive Officer
Grace Forrest BA Director
Herbert Elliott AC MBE Director
Tony Grist BCOM, FINSIA, AICD Director
The Honourable Malcolm McCusker AC CVO QC (millionaire former Governor of Western Australia)
Tonya McCusker Alternate Director
Allan Myers AO QC Director

In 2016 financial year it declared Total Comprehensive Income of $15.353 million and spent a total of $19,356,519 on projects and partnerships with Arts, Culture & Community, Forrest Research Foundation, GenerationOne, Thrive by Five and Walk Free.

Minderoo is Forrest's go to name when forming corporations and at last count he had at least fourteen active corporations and business names registered with the Australian Securities and Investment Commission which included that word. 

So why is this self-styled philanthropic organisation on Twitter indulging in the favourite far-right pastime of 'welfare bashing':

Creating Parity‏ @creatingparity  11:52 AM 4 May 2017
The CDC tackles the problem that current welfare policies are a systemic enabler of illicit drug use, alcohol abuse and free-range gambling.

@creatingparity also promotes www.cashlessdebitcard.org.au - a website created by the Minderoo Foundation as a propaganda vehicle for introduction of the cashless debit card.

So who is silvertail grazier and mining billionaire John Andrew Henry Forrest and why is he insisting that his grand plan to control the banking options and spending practices of literally millions of Australian citizens is one that the nation needs to have imposed on it by the federal government – and why is it this aim needs to be helped along by a privately funded, misleading advertising campaign?

Well, Wikipedia has a highly sanitized version of his life at https://en.wikipedia.org/wiki/Andrew_Forrest and the unauthorised biography Twiggy: The High-Stakes Life of Andrew Forrest apparently expands on his exploits – including allegedly using complex dealings with a charity he founded and controlled to reduce his tax liabilities.

However, the bottom line is that Non-Executive Chair of Fortescue Metals Group Ltd and principal shareholder Andrew 'Twiggy' Forrest is an extremely rich, privately educated, professed Christian with pronounced paternalistic tendencies and a strong sense of entitlement, who apparently believes the poor and vulnerable are a class of moral degenerates incapable of functioning without lifelong, punitive governmental control.

And his bully boy mission in life is to make sure that control is imposed.

And for some Budget 2017-18 early news........


Wednesday 26 April 2017

Ceduna, South Australia and the Turnbull Government's cashless debit card trial


On 15 March and 26 April 2016 the Turnbull Government began a twelve month long trial of the Cashless Debit Card aka Healthy Welfare Card in Ceduna and surrounds, South Australia and the East Kimberly region in Western Australia.


More participants said the CDCT [Cashless Debit Card Trial] had made their lives worse than made it better (49% compared to 22%). Family members of trial participants gave a similar pattern of answers (37% and 27%).

The evaluation report also contained a wealth of unsupported anecdotal information bolstering implementation of the cashless debit card – a few instances of which read like pure fairy tales. None of which could be fact checked by readers of the interim report.

However, Turnbull Government claims in the media of reduced crime statistics due to introduction of the cashless debit card can at least be broadly checked.

This is an excerpt from the South Australian Police Annual Report June 2015- June 2016 covering the Eyre and Western Service Local Area which includes Ceduna:

From 2014-15 to 2015-16, Homicide and Related Offences decreased by -25% (18 offences), with Other Homicide and Related Offences decreasing by -39.6% (21 offences). Sexual Assault and Related Offences decreased by -7.2%(150 offences) overall. There were decreases in the three groups within the Sexual Assault and Related Offences subdivision, with Non Assaultive Sexual Offences decreasing by -14.1% (63 offences).

Robbery and Related Offences decreased by -12.9% (90 offences), with Aggravated Robbery Offences decreasing by -16.8% (84 offences).

Serious Criminal Trespass increased by 4.6% (600 offences) over the previous year. The main driver for this was Serious Criminal Trespass – Residence which increased by 5.8% (476 offences), where offenders are breaking into homes, flats, units and apartments. Serious Criminal Trespass – Non Residence increased by 2.6% (124 offences), where offenders are breaking into domestic sheds and garages.

Theft and Related Offences have increased by 8.4% (3383 offences) over the previous year. The main drivers are Theft from Shop which increased by 16.7% (1118 offences) and Other Theft which increased by 11.4% (2209 offences). Theft from Service/Petrol Station was one of the causes for the increase in the Other Theft category. Theft/Illegal use of Motor Vehicle has increased to 4.6% (149 offences). The 2015-16 result of 3364 stolen vehicles represents a decrease of -60.8% from a high of 8574 offences in 2006-07.

Fraud, Deception and Related Offences have seen an increase of 5.5% (152 offences). The main driver for this was Obtain Benefit by Deception which increased by 4.6% (105 offences).

Property Damage and Environmental has seen a slight increase of 10 offences. Environmental relates to the natural world and the impact of human activity on its condition, also relating to or arising from a person’s surroundings e.g. environmental noise. Property Damage by Fire or Explosion increased by 3.4% (59 offences). Graffiti offences decreased by -12.4% (315 offences).

Illicit Drug Offences have increased by 24.2% (768 offences). One of the main drivers is the 72.8% (437 offences) increase in Possess/Use Drugs. Other Drug Offences refers to the possession, use, sale or furnishing of any drug or intoxicating substance or drug paraphernalia, that is prohibited by law. This group has seen an increase of 51.1% (324 offences). Weapons/explosives Offences have increased by 12.0% (329 offences). The main driver of this increase is Prohibited weapons/explosives of 23.4% (150 offences). Justice Procedure Offences have increased 15.3% (2367 offences). This category includes Breach of bail which increased by 17.6% (1486 offences) and Breach of violence and non-violence restraining orders which has increased by 17.8% (629 offences). This is largely due to an increased emphasis on encouraging and supporting reporting of those offences associated with family and domestic violence.

Other Theft GENS have increased by 63.2% (2199 offences). This is due to the Public Transport Safety Branch focusing on high visibility policing and passenger safety throughout the metropolitan public transport system.

Total General Expiations have increased by 9.8% (2867 offences). One of the main drivers is the 28.9% (1615) increase in Drug Diversions with police emphasising the educational aspect of engaging with adult offenders using diversionary options.

South Australian State monthly crime statistics from March 2016 to February 2017 and Eyre and Western Service Local Area monthly crime statistics for the same period also do not appear to support the lower incidence of crime claims by Human Services Minister Alan Tudge and Social Services Minister Christian Porter.

Uniting Communities, formerly UnitingCare Wesley Adelaide and the Adelaide Central Mission, observed on 14 March 2017:

The Report states a decrease in overall crime in the Ceduna trial site. However, the statistics for a range of crimes, as provided by SAPOL for the Eyre Western LSA over the past 12 months when compared to the previous year, indicate an increase in offences against property and against the person. Most notably, there was a 111% increase in robbery and related offences, and a 400% increase in non-aggravated robbery.

Schrapel says, ‘It’s alarming to note that the Minister for Human Services has indicated in an interview today with ABC News that the crime figures in the Report were “preliminary and not conclusive” and yet this very same crime data has been used to validate the extension of the Cashless Card. Surely we need a more rigorous assessment of such evidence before it is used to justify a major policy announcement’.

Because DSS frequently relied on broader SLA statistics perhaps local media can be useful in fleshing the situation on the ground out a little more.

Ceduna Local Government Area has an estimated resident population of 3,716 people and The West Coast Sentinel  covers local news in the region.

Here are some of the crime reports in this newspaper during the cashless debit card trial period as of 22 April 2017:

18 April 2017:
Two Ceduna businesses were broken into early last Thursday morning. Items were stolen from Spry's Newsagency and Mitre 10, while the Ceduna Sailing Club was also damaged. Police are investigating the incidents, with electrical items and cigarettes stolen from the newsagency. Eleven mobile phones, including Samsung, ZTE and HTC brands and a Telstra Essentials black tablet were stolen along with a number of packets of ciagrettes.

3 April 2017:
A man was arrested after being caught drink driving at Koonibba on Sunday morning. Police stopped the vehicle just after 1am and requested the driver submit to a breath test.
He was directed to attend the Ceduna Police Station for further testing but became agitated and attempted to walk away.
He was arrested for refusing to obey reasonable police direction, driving under the influence with an alleged reading of 0.162 and resisting police. He was issued a 12-month loss of licence.

30 March 2017:
Four drink drivers were caught at Ceduna and Streaky Bay late last week including a driver detected during a school drop-off.

2 March 2017:
Police stopped the car and found three women and three children aged 9, 8 and 4 all not wearing seatbelts.
The 32-year-old driver was breath tested and returned a blood alcohol reading of 0.120 per cent.
Further checks revealed she only held a learner's permit.
The Ceduna woman was reported for a number of traffic offences including drink driving, breaching learner's permit conditions, failing to ensure passengers were wearing seatbelts and driving with unrestrained children in the car.
The car was also defected and impounded for 28 days and the woman was issued with a six-month instant loss of licence.
The adult passengers were also fined with failing to wear a seatbelt.

2 February 2017:
A MAN had his licence suspended for a year after he was caught drink driving in Ceduna last Thursday.
Police stopped a Ford station wagon on Denial Bay Road at about 4.30pm and breath tested the male driver who returned a positive reading of 0.165 per cent.

Just before 8pm, police stopped the woman as she was driving a Holden sedan along Poynton Street for a mobile screening test.
The 31-year-old Ceduna woman provided a positive preliminary breath test and later returned a breath test result of 0.134 per cent.
She lost her licence for six months and will be summoned to appear in court at a later date.

12 January 2017:
TWO youths were arrested following a police pursuit with a stolen van at Ceduna last week.

8 December 2016:
POLICE reported a man for speeding and drink driving in Ceduna last Thursday.
Police were conducting speed detection duties along the Eyre Highway west of Ceduna when they detected a car travelling at 124 kilometres an hour in a 110km/h speed zone.
Police breath tested the driver who allegedly produced a blood alcohol reading of 0.114 per cent.
The 46-year-old was issued with a six-month instant loss of licence and had his car impounded.

27 October 2016:
A WEST Coast man was arrested following a domestic disturbance in Ceduna last Tuesday night.
Police were called to Goode Road following reports that a woman had been stabbed. She was found adjacent to the Eyre Highway with a stab wound to the leg and taken to the Royal Adelaide Hospital in a serious condition.
A 54-year-old man was charged with aggravated assault causing serious harm. He was refused police bail and appeared at Ceduna Magistrates' Court the following day.

28 August 2016:
A DRIVER was reported for traffic offences after rolling his car near Penong on Saturday… It seems the driver had taken evasive action to avoid an echidna that was crossing the road.
The 59-year-old Yalata man was reported for drink driving and failing to immediately report the crash to police. He recorded a blood alcohol reading of 0.261 - more than five times the legal limit.

10 July 2016:
POLICE have arrested a woman following a domestic disturbance near Ceduna on Friday night.
Police were called to a house west of Ceduna just after 11pm, July 8, following reports that a man had been stabbed.
When patrols arrived, they located a 25-year-old man with stab wounds to his leg. He was taken to the Ceduna Hospital in a serious condition and will be airlifted to the Flinders Medical Centre on Saturday morning.
A woman was arrested at the scene and was also treated for minor injuries at the hospital.
Police advise that both parties were known to each other and this was not a random incident.                                                                                                                                                                                          
16 May 2016:
A 27-year-old man was arrested after leaving his ID at the scene of a break-in at Ceduna on Saturday, May 14.
Just after 5am, neighbours of an elderly resident in Collins Street, Ceduna, woke to the sound of smashing glass.
The neighbours, including an off-duty police officer, investigated the scene and startled the two offenders, who ran off.
One of the suspects left his bank card at the scene and was subsequently arrested and charged with two counts of aggravated serious criminal trespass, two counts of illegal interference, property damage and theft.
It will also be alleged the 27-year-old Koonibba man stole a number of items from a shed.

21 March 2016:
THREE Ceduna men were taken into police custody and were charged with aggravated counts of robbery and serious criminal trespass after cars were stolen and a service station broken into last Wednesday night.
At about 8.45pm, a Ceduna man was allegedly assaulted by three men and had his Holden sedan stolen. Police will allege the trio then drove to Streaky Bay and broke into a service station before continuing to Port Kenny. Once there it is alleged they stole another vehicle which was later located by police near Streaky Bay. The three men were found walking along the highway the following morning and were arrested by Ceduna detectives. They were charged with aggravated robbery, serious criminal trespass and illegal use, and appeared at the Ceduna Magistrates' Court on Thursday.

To an outsider looking in it doesn’t seem like much has changed for the better in relation to criminal activity since Indue's cashless debit card has been in use.

Perhaps ministers Tudge and Porter might like to comment further?

UPDATE


Indue is owned by mutual lenders such as credit unions. It issues payment cards, including pre-paid cards for the likes of Coles and on behalf of the federal government to welfare recipients…….
Indue had $27.4 million in total (tier I and tier II) capital as of June 2015.
It only uses the licence to take deposits on its pre-paid cards for corporations and government clients such as the Department of Human Services.
Mr Garcia has won a government contract to issue cards to welfare recipients in the Northern Territory and Western Australia that limits what they can buy to essential goods, and hopes it will be rolled out nationally.
This could significantly boost profits on its own but it would still need additional capital, he said.
The company made a $3.5 million profit in 2015 on revenue of almost $70 million. It paid its owners a dividend of $12 a share.

The following is information based on the ASIC Current & Historical Company Extract for Indue Ltd, ACN 087 822 464, 3, May 2017.

Indue Ltd is an unlisted public company formerly known as: Credit Union Settlement Services Ltd from 01/12/1992 to 27/03/2001 and Creditlink Services Ltd from 28/03/2001 to 30/11/2005.

Registered address: Level 3, 601 Coronation Drive, Toowong QLD 4066
Appointed Auditor: KPMG

Share Structure: 111,431 fully paid A CLASS VOTING SHARES with total worth declared as $15,521,960 and 14,751 fully paid B CLASS NON VOTING SHARES with total worth declared as $1,743,100. Shareholding not broken down by named shareholders.

Current company directors recorded by ASIC:

PETER TOWNSEND,13 Korogora Street, CRESCENT HEAD NSW 2440
SCOTT RODNEY KING, 116 Bathurst Street, PITT TOWN NSW 2756
ROBERT DAWSON PETIE, 11 Pring Street, TARRAGINDI QLD 4121
AILEEN ELIZABETH CULL, 27 Arabian Place, BLACK RIVER QLD 4818
FRANK GULLONE, 8 Bernarra Court, DONVALE VIC 3111
GEORGE FINLAY BELL, Unit 26, 9 Jardine Street, KINGSTON ACT 2604
STEPHEN ROBERT CAPELLO, 8 Valonia Avenue, SURREY HILLS VIC 3127
SALLY CLARE COLLIER, 325 Whale Beach Road, PALM BEACH NSW 2108

Monday 17 April 2017

So the Turnbull Government wants to quarantine your Centrelink income & family assistance payments? Time to read the fine print


A limited compulsory income management scheme was introduced by the Howard Government in 2007.

Its aim was to reduce discretionary disposable income by quarantining 50 per cent of all Australian Government income support and family assistance payments. 

Over time it was expanded to include individuals and/or certain communities in all eight states and territories and the financial vehicle for delivery was the Basics Card.


An est. 20,941 people in the scheme identified as indigenous.

Of the total nation-wide figure 79.93 per cent were persons living in the Northern Territory and only an est. 2,755 (13 per cent) of those Territorians on income management were not classed as indigenous.

In October 2016 Prime Minster Malcolm Bligh Turnbull announced that the Healthy Welfare Card – the latest version of cashless debit card income management being trialled – will probably be introduced for all income support and family assistance recipients across Australia, at this stage with the exception of those on Age and Veterans’ Affairs pensions1.

This version quarantines 80 per cent of fortnightly or other periodic cash transfer payments made to a person receiving income support or family assistance. It also quarantines 100 per cent of any lumpsum payment.

There will be few exemptions available for those who attempt to opt out of the scheme.

Given that there is

significant restriction on how this card can be used2,
inadequate consumer protection for card holders,
poor monthly statement record keeping in comparison with an ordinary bank account,
no monthly interest payable on any balance remaining in a welfare restricted account - unlike an ordinary bank account,
no guarantee that the entire account balance will be fully accessible to a card holder, 
no direct debiting allowed3and
no procedure identified for retrieval/transfer to executor of an account balance on death of a cardholder,

it may be wise to read up on the fine print in advance of full implementation being announced by the Turnbull Government.

Here are the current conditions published by Indue Ltdwhich operates this cashless debit card:

Indue: Debit Card Account Conditions of Use  (PDF 84 pages)

Footnote:

1. According to the DSS Guide to Social Security Law, 8.7.2.30 Trigger Payment (Cashless Debit Card Trial), April 2017:
The trigger payments are:
a payment under the scheme known as ABSTUDY that includes an amount identified as living allowance,
austudy payment,
benefit PP (partnered),
BVA, so long as the recipient has not reached pension age,
carer payment,
disability support pension,
newstart allowance,
PgA (other than non-benefit allowance),
partner allowance,
pension PP (single),
sickness allowance,
special benefit,
widow allowance,
widow B pension,
wife pension,
youth allowance.

2. 8.7.6.40 Welfare Restricted Bank Accounts

3. Existing Centrepay deduction/s appear to be subtracted from a Centrelink fortnightly income support payment before the balance is split between the new welfare restricted bank account (80 per cent) and the original unrestricted bank account (20 percent).

4. Indue has been providing income management services to the federal government since at least 2009. The Department of Human Services awarded an 8.6 million contract to Indue Limited covering 1-Jul-2015 to 30-Jun-2017 for Income Management Card Services and a contract worth $840,000 for the period 1-Jan-2017 to 31-Dec-2017 supplying business administration services in the form of Benefits Cards.

Saturday 8 April 2017

Headline of the Week


You only call it class warfare when we fight back [Senator Scott Ludlam writing on medium.com, 30 March 2017]

Friday 31 March 2017

Dear Malcolm, Barnaby, Scott, Peter, Julie, Alan and friends - before you put that federal budget to bed in May let me tell you about those living in relative poverty


As the Coalition Government approaches yet another cost cutting budget – the fourth since your political parties regained federal government – I’ve noticed how financially comfortable all six of you are in comparison to a great many of other Australians.

It must be satisfying to see your names listed against family homes, rural properties and investments:

8 March 2017
13 January 2017
13 February 2017
15 February 2017
28 November 2016
16 December 2016

However, before your red pens slash across currently funded government programs covering health, education, training, community legal services and various forms of income support, you need to remove those ideological blinkers from your eyes and really look at the people you have been labelling welfare cheats, leaners, lazy bludgers and worse for the last four years.

They are not an anonymous horde harbouring a vile intent to drain money from the pockets of your family, friends and business acquaintances.

These ordinary people are not your enemy.

They are two parents with three young children but only one low-paying casual job bringing in a weekly wage.
The single mother at the bus stop who has to scrimp and save for months to buy her children new school shoes because her rent is too high and her part-time wage too small to allow her to buy all necessities easily.
The old man living alone in a rented flat who goes without meals to pay the veterinary bill for his only companion – his faithful old dog.
It is the grandmother with arthritis who gets up at 5am every weekday so she can travel to her son’s house to babysit her grandchildren so both he and his wife can work to cover the normal bills of a growing family.
A 23 year-old permanently confined to a wheelchair who is determined to live a full life and is out there job hunting every week.
Or the 17 year-old on the street selling The Big Issue to get extra money towards a boarding house bed and meals, because growing up in care left him without a support network.
It’s every middle aged person holding down three separate 8 hour-jobs each week to make ends meet in the face of widespread employer age discrimination and not enough job vacancies.
And so many volunteers in every town or village who spend their few spare pension dollars getting back and forth to the unpaid jobs that keep community alive.

These are people who deserve the certainty of an adequate universal welfare safety net – they are also the voters you will have to face in 2018.

Wednesday 22 March 2017

Indue Limited, the Healthy Welfare Card and IBM


Image from Crikey.com.au

Indue Limited has been awarded at least $324 million in Dept. of Human Services and Centrelink contracts since 2009, including contracts to supply the infamous Basics Card and Healthy Welfare Card income management cards.

In it 2015-16 annual report it boasted a $5.1 million profit before tax.

According to Indue it exists to deliver financial payment products and settlement services that impress our clients and holds an Authorised Deposit-taking Institution (ADI) licence.

Its subsidiaries are:

Indue Securitisation Pty Ltd
Indue Aggregation Services Pty Ltd
Indue Data Services Pty Ltd Australia
Ivey Pty Ltd
Trinity Securities Pty Ltd
Lynx Financial Systems Pty Ltd

Although the company’s 2015-16 annual report lists director on pages 12-14 and key personnel elsewhere in the document, it is rather coy about the names of shareholders.

From 2008 to 2013 National Party member Larry Anthony sat on the Indue board and for much of that period he was also Senior Vice President Australia of the Nationals.

The company also remains coy about its future direction:

Information on likely developments in the operations of the Group and the expected results of operations have not been included in this annual financial report because the Directors believe it would be likely to result in unreasonable prejudice to the Group.

Indue Limited currently operates the Centrelink Cashless Debit Card Trial (CDCT).

The Indue cashless debit card hold 80% of a Centrelink client’s pension, benefit or allowance and can be used for purchases via eftpos or online, but cannot be used to buy alcohol or to gamble.

On 9 February 2017 Orima Research reported:

Participation in the Trial is mandatory for all working age ISP recipients in the selected Trial sites. In addition, wage earners, Age Pensioners and Veterans’ Affairs Pensioners who live in the Trial sites can opt in to the CDCT.

More participants said the CDCT had made their lives worse than made it better (49% compared to 22%). Family members of trial participants gave a similar pattern of answers….

participants and family members both felt that the overall level of humbugging had gone up since the Trial started….

The Turnbull Government is extending this trial and there is talk of eventually rolling the cashless debit card out nationally.


International Business Machine Corp (IBM) is developing a global history of failure.

Currently IBM ‘expertise’ and software supports programs including the hapless myGov interface for the Australian Taxation Office, Centrelink, Medicare and My Health Record.

Welfare payments and a company using yet more IMB software?

What could possibly go wrong for Centrelink clients?

A little Indue background

The company has its representatives on the following:

Boards
eftpos Payments Australia Limited (Indue has formed an alliance with Cuscal for representation on this board – Cuscal is representing both organisations until the October 2016 AGM)
ATM Access Australia Limited

APCA Committees
Australian Payments Forum
APCA Management Committee 2 (BECS)
Card not Present Fraud Implementation Steering Committee
APCA Fraud in Banking Forum

BPAY Committees
BPAY Management Committee
BPAY Fraud Sub-Committee
BPAY Marketing Sub-Committee

Visa Committees
Visa Client Operations Committee
Visa Regional Risk Executive Council

MasterCard Committees
MasterCard Advisory Council

New Payments Platform
Program Delivery Authority (PDA)
Design Authority (DA)
Planning and Reporting Working Group (PWG)
Testing Working Group (TWG)
Operational Procedures Working Group (OWG)
ICS Working Group (IWG)
Transition to Live Working (T2L)

Other Committees and Working Groups
Cashcard Network Advisory Council
Australasian Card and Risk Council
Cashcard Network Members Forum
Industry Security Steering Committee
eftpos Payments Australia Limited Member Advisory Council

Major partners
First Data International – Indue partners with First Data International for card switching and processing.
Visa – Indue is a principal member of Visa and licensed to issue all Visa card products including credit, debit, prepaid, commercial and premium cards. These cards can be used in ATMs and eftpos terminals throughout Visa’s global network of 24 million point-of-sale terminals and 2.1 million ATMs.
MasterCard – Indue is a principal member of MasterCard and licensed to issue MasterCard card products including credit, debit, prepaid, commercial and premium cards. These cards may be used in ATMs and eftpos terminals throughout MasterCard’s global network of 32 million acceptance locations, including 24 million point-of-sale terminals and in excess of one million ATMs.
eftpos – Indue is a member of eftpos and licensed to issue eftpos card products. These cards may be used in ATMs and eftpos terminals throughout the domestic Australian eftpos network.
Placard – We have partnered with Placard for the manufacturing and personalisation of all card products.
Computershare – Our statements and mail house services are provided by Computershare.
Westpac – Westpac provides clearing and settlement facilities to Indue as well as cheque reading services.
BPAY – Indue is a member of BPAY allowing us to offer both payer and biller facilities to our clients.

Monday 13 March 2017

The optics are bad for the Turnbull Government in 2017


On 9 December 2015 the Tenterfield Star reported that Federal Nationals Leader and Deputy Prime Minister Barnaby Joyce had been spending big on electoral offices and travel:

BARNABY Joyce has gone on the defensive after he skyrocketed to the top of the pile for claimed expenditure.
The Member for New England has registered $1,073,991.45 in expenses over the first six months of 2015, new documents have revealed.

A year later and, in addition to another hefty bill for office facilities, from January to June 2016 Joyce received the following payments from the Dept. of Finance:

$76,459.42 air travel costs for self & family members
$23,668 accommodation in Canberra & when travelling
$17,907.20 private car costs
$12,123.98 chauffeured car for self & family members.

So it comes as no surprise that this meme appeared in March 2017:

Following hot on the heels of these media reports.

News.com.au, 8 March 2017:

Figures provided to the department today show Human Services launched more than 103,000 assessments into overpaid welfare recipients in November and December alone.
The department ramped up its recovery efforts in September with the number of assessments increasing from 844 in August to more than 62,000 the next month.
Overall, about 216,000 investigations were launched from September to December and 133,078 debts were recovered.
More than 97,000 people were charged a “recovery fee”as they had not provided information about their income or a reasonable explanation for the lack of information.
Five and a half thousand people had their debts waived as they were under $50 and were not cost effective to pursue or because there was an administration error or unusual circumstances.
Greens Senator Rachel Siewert, chair of the senate inquiry, said the government “should be ashamed” of calling in debt notices over Christmas.
“A large portion of those had a recovery fee applied, meaning struggling Australians are paying debts they may not owe as well as additional recovery fees,” she said.
“I continue to hold deep concerns that people are complying and paying debts off that don’t exist - 2875 people so far have had their debts reduced to zero since the program began but I suspect many people are still in the process of reassessment and review.
“Unfortunately the Department couldn’t provide these figures and took that question on notice.
“I fear far more people did not challenge the debt so the figure could be far worse.
“It is a shame the Department has steadfastly supported the system with some adjustments despite overwhelming evidence that it is causing great distress to struggling Australians.”
Centrelink’s “aggressive” debt collection tactics came under fire at the Senate inquiry.
The inquiry heard elderly welfare recipients have received inaccurate debt notices of thousands of dollars, generated by the automated system, before it was confirmed they owed just $50.
Senators also heard private debt collectors, engaged by Centrelink to recover debts, have threatened to seize clients’ assets or take them to court if they failed to pay what was owed to the agency.
The Community and Public Sector Union raised concerns Centrelink staff have faced increased aggression from welfare recipients since the scheme launched.
Staff have dealt with swearing, threats, physical aggression and spitting as clients faced increased financial stress from debt recovery notices, CPSU national deputy president Lisa Newman said.
The union is pushing for the scheme to be suspended while the government reviews it.
Australian Council of Social Services bosses raised concerns that Centrelink was not subject to consumer protection laws.

The Sydney Morning Herald, editorial excerpt, 11 March 2017:
More than 36,000 of those letters did not result in any debt to Centrelink. What's more, about 6600 welfare recipients first learnt of their alleged debt from debt collectors.
Mr Tudge blamed those people for failing to update addresses on their Centrelink files.
While his department head Kathryn Campbell claims the system has been adjusted to reduce that risk, she also blamed welfare recipients – for not replying to the initiating letters.
Worse, Ms Campbell said she would not discuss potential solutions to systemic flaws with the Australian Council of Social Service or unions representing staff who have to handle the backlash.
The justification Ms Campbell gave for not meeting with unions or ACOSS was that the media was interested in the issue. The justification Mr Tudge gave on ABC radio was that unions and ACOSS "frankly have a philosophical objection" to widespread compliance checks.
 The Herald suspects Mr Tudge and his department have a philosophical objection to legitimate public scrutiny.
Thank goodness the media are holding the department and the minister to account because, failing that, thousands of people would be demonised in secret and there would be no Senate committee inquiry exposing the flawed process.
The committee began public hearings this week into the error rates of debt notices; the government's response to concerns raised by affected individuals; whether the debt recovery scheme complies with Australian privacy and consumer laws; and the adequacy of the data matching of Centrelink and ATO information.
Deputy Commissioner of Taxation Greg Williams told the inquiry the ATO had "reached out" to the Human Services Department as flaws emerged in the robo-debt system, but was told its help was not required. 
"We are involved in identity matching and the provision of data, but we are not involved in the data-matching that occurs on the DSS/DHS side," Mr Williams said. "We are trying to maintain the level of integrity in the role of the ATO in this exercise."
The Senate inquiry is also accepting submissions from people who have been forced to deal with the system. 
The first submission on the committee's website comes from a "a teacher, university lecturer and single mother who has been working part-time since my son was nine months old". She tells how the system "impacted my mental health and caused significant stress over the Christmas period. Not only did I suffer, but my inability to fully engage with family at this time also impacted them." She spent eight hours on the phone with Centrelink only to find that her debt was $0. "Apparently this was a mistake and a day later … it was up to over $1300," the submission says. "On receipt of the second letter I broke down in tears again ... it turned out I had been overpaid by Centrelink less than $1.80 a week. I am hard-working, smart and determined to fight this because I knew I reported my income to the best of my ability. There will be a lot of people who are not in the mental headspace, or have the ability to work out that Centrelink are wrong."
The price of a system with insufficient human oversight and flawed safeguards is too great. The Senate committee should propose alternatives that offer taxpayers value for their welfare dollar without demonising innocent people.