Treating
our elderly people ethically and with transparency
UNSW’s
Richard Hugman says it is time to stop treating elderly people as
objects, as the Royal Commission into Aged Care and Safety continues.
The
dramatic increase in COVID-19 deaths in Australia’s aged care homes
begs the ethics around our treatment of people in aged care, says a
UNSW expert. In less than four months, deaths from COVID-19 in aged
care have increased from 28 to 580, at the time of writing.
UNSW
Emeritus Professor Richard Hugman, a social worker who specialises in
the aged care professions, says Australia’s service provision needs
to treat older people as human beings rather than objects.
"To
use a similar ethos in caring for human beings that you would use in
producing physical things for sale, I think is an unfortunate way to
think about the world,” the former professor of social work at UNSW
Arts & Social Sciences, says.
"The
way policies are framed around running these [places], it is as if
they are running a factory. I understand good management techniques
are transferable across settings, but you also need to understand the
content of what you're managing.”
Causes
of the COVID outbreaks in aged care
A
range of factors have been blamed for the outbreak of COVID-19 in
care facilities, including a lack of training in the use of Personal
Protective Equipment and supplies available for care staff.
Melbourne’s
aged care homes have been the worst hit, with all but five of the 115
aged care homes affected by the virus in Victoria. St Basil’s
recording 44 deaths, Epping Gardens 36 deceased and Twin Parks Aged
Care in Reservoir with 21.
In
Sydney, Newmarch House recorded the state’s highest death toll in
aged care with 19 cases, including two residents who had COVID-19
when they died from other causes. And the numbers are growing.
Newmarch
and St Basil’s had alarming numbers because they decided not to
transfer patients to hospital, Prof. Hugman says.
"I
haven't seen the detail, but the question I would be asking is, ‘were
those homes actually using established infectious disease control
methods?’” he says.
The
decision not to transfer patients is exacerbated by the fact that
today there are very few qualified nurses in nursing homes, Prof.
Hugman says.
"Some
nursing homes don't even actually have a nurse on duty at all times.
If they’re looking after 100 people and they’ve got one nurse on
duty to supervise other people, then they might have somebody who has
a certificate from TAFE administering drugs and medications.
"Whereas
in a hospital, someone would actually have to be a qualified nurse to
be doing that.”
Care
staff working across multiple sites during the pandemic have also
reportedly been a likely source of COVID-19 transmission. Prof.
Hugman says staff have to work between homes just to earn enough to
survive on.
"It's
not just in Victoria, despite what the government says. These are all
reflections of the broader ethics of the social value that is placed
on [ageing] people, so that they seem to be less well cared for than
they could be otherwise.”
Early
findings from the Royal Commission’s interim report
The
Australian Royal Commission into Aged Care Quality and Safety
(RCACQS) is looking at better financing models, including regulation
of aged care providers, in its latest hearings expected to run until
September 22.
It
comes after a survey by the University of Queensland for RCACQS
estimated it would cost $621 million per year to improve the quality
of all aged care homes to better standards. In its October 2019interim report, the RCACQS’ scathing review stated that aged care
is a “shocking tale of neglect” in Australia that fails to meet
the needs of our elderly people.
Australia’s
aged care sector is “unkind and uncaring” towards older people,
it does not deliver uniformly safe and quality care and often
neglects them, according to the interim report.
Prof.
Hugman says while the Royal Commission creates an opportunity for
people to speak up, the real challenge lies in the government’s
response and how it then permeates into the wider society.
A
lack of transparency
Prof.
Hugman says there is a lack of transparency in how government funding
is spent by management in aged care facilities in comparison to
community-based social services where monitoring is stringent.
He
says claims by some aged care homes, particularly those from the
for-profit sector, that they have to spend less on staff relative to
residents in order to cover their costs just doesn’t stack up.
"And
those claims about non-profitability do not explain how or why the
[aged care] for-profit sector remains [in operation],” he says.
For-profit
aged care homes have reported more cases of COVID-19 than facilities
operating on a not-for-profit framework, heightening concerns about
staff numbers, training and supplies.
Raising
the social value of elderly people
The
Victorian Aged Care Response Centre has since been set-up to
coordinate efforts to stabilise any further COVID-19 outbreaks across
the private and public aged care sectors, with an infection control
officer now stationed in each facility.
And
the Royal Commission is set to release its final report by 26
February 2021.
Prof.
Hugman recommends the government respond to the Royal Commission by
not only providing sufficient funding but by also ensuring older
people are treated with dignity and care.
"[The
government needs to] focus on improvements to the aged care sector
that are not reflective of a sense that older people needing care are
a burden on society,” Prof. Hugman says.
[Instead,
they need to focus on the fact] that older people are part of society
and that a good society is one that values all its members.”
Prof.
Hugman also says there needs to be an emphasis placed on the
expression of positive values about how to treat and view elderly
people as human beings.
"Frankly,
there are some places I've visited in the last few years, either
because I've had friends or relatives who are living in them or I've
gone to visit for professional reasons,” Prof. Hugman says.
And
they’re places, “I wouldn't go anywhere near”.
