Friday, 24 September 2010

Results of Fair Trading checks in Grafton, Maclean and Yamba

Fair Trading Deputy Commissioner Steve Griffin today released the results of a recent NSW Fair Trading education and compliance campaign in Grafton, Maclean and Yamba.

Mr Griffin said results from the week long campaign showed some local traders needed to improve their compliance with Fair Trading laws.

“Between 9 to 13 August, 59 businesses were visited and Fair Trading officers carried out a range of compliance inspections, including checking licensing at motor dealers, motor vehicle repairers, travel agents, pawn brokers and second hand dealers, as well as checking business names,” he said.

“In total, 34 breaches were detected and 26 inspection reports issued.

“Notably, the level of compliance by motor dealers was disappointing, with only three out of seven traders compliant.

“A motor dealer in Yamba received two penalty notices totalling $660 for failing to have a prescribed notice signed by a customer and for not having the prescribed form attached to the vehicle.

“Another motor dealer in Maclean received a $330 penalty notice for misrepresenting a vehicle’s year of manufacture.”

Mr Griffin said local businesses and traders benefited from attending presentations focused on their areas of activities, as well as visits to their premises.

“Fair Trading staff delivered 11 information sessions attended by 360 participants, on topics including: associations, tenancy, motor vehicles and general fair trading information,” he said.

“Members of the local indigenous community participated in a Kooris and Cars presentation delivered jointly with the Roads and Traffic Authority.

“Seventy five year 9 and 10 commerce students from Maclean High School took part in a Money Stuff program where they learnt about refunds and warranties, credit and mobile phones.”

Mr Griffin said Fair Trading staff distributed 100 Seniors Guides (in PDF format: size 1.57Mb) to Maclean Meals on Wheels and more than 150 product safety kits to local pre-schools and day care centres.

“As a result of the visit, local consumers are now more aware of their rights and where to go for information and help,” he said.

Source: NSW Fair Trading

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